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Jim Ellis Toyota of McDonough
McDonough, GA
8,601 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,601 reviews
November 29, 2021
Our experience with Neil at Jim Ellis Toyota was great! Very friendly, informative, and worked with us to get the best payment for our budget. Very friendly, informative, and worked with us to get the best payment for our budget. More
by clarawarren0915
Employees Worked With
November 29, 2021
Enjoyed working with Ms. Rose Bristol, she was very patient and helped us work out a wonderful deal. Would recommend Jim Ellis Toyota to anyone in the market for a new vehicle. patient and helped us work out a wonderful deal. Would recommend Jim Ellis Toyota to anyone in the market for a new vehicle. More
by CSims
Employees Worked With
November 29, 2021
Neil was very helpful, got us in and out! Everyone was very friendly and helpful! very friendly and helpful! More
by Yessenia
Employees Worked With
November 29, 2021
Service was awesome!!! Quick and fast service!! Everyone was very professional and nice! I will be returning with my wife’s van soon!!!! Thanks again Jim Ellis Toyota was very professional and nice! I will be returning with my wife’s van soon!!!! Thanks again Jim Ellis Toyota More
by JGULLO79
Verified CustomerEmployees Worked With
James Gullo
November 29, 2021
I took my 2010 prius for a check engine light diagnostic and when I picked up the car my hybrid system wasn't working and a bunch of lights where on the dashboard and they told me it was because of the h and when I picked up the car my hybrid system wasn't working and a bunch of lights where on the dashboard and they told me it was because of the hybrid system bit I never had a problem with it. Now I'm. Left with a car that's worse then when I came in and I can't even drive to work. And I still had to pay the dealership for nothing. Would definitely not be going back for anything. More
by Mendozajoserene1111
Employees Worked With
November 29, 2021
Only service department to work on my vehicle in 8 years. Very thorough and kind Very thorough and kind More
by JULIE5317
November 29, 2021
Ahmad, Neal and Malcom were all very helpful, kind spirited, and funny! Please see Neal, Ahmad and Malcom if you’re in need of a vehicle! spirited, and funny! Please see Neal, Ahmad and Malcom if you’re in need of a vehicle! More
by Airaka
November 29, 2021
Perfect experience! Everything was handled well. Great team there. From the sales person sales manager and general manager. Good people. team there. From the sales person sales manager and general manager. Good people. More
by rrblosser
November 29, 2021
I had a great experience with Mr. Neil and Ms. Mallory! They got me in a new Tundra!!!! I definitely recommend them & Jim Ellis. They got me in a new Tundra!!!! I definitely recommend them & Jim Ellis. More
by Dildar.Singh21
