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Jim Ellis Toyota of McDonough
McDonough, GA
8,601 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,601 reviews
Verified Customer
November 30, 2021
David and everyone else we met while at the dealership were great to be around. were great to be around. More
by jcolasuonno86
November 30, 2021
This is my 3rd car from Neil and he always delivered. If you ever in the market go to Jim Ellis Toyota and Neil randy an Tony will be there to serve you you ever in the market go to Jim Ellis Toyota and Neil randy an Tony will be there to serve you More
by wsfisher
Employees Worked With
November 30, 2021
I've had good service and friendly folks here. We have bought 4 vehicles from this Toyota dealership and happy with all.. Thanks Jim Ellis Toyota. bought 4 vehicles from this Toyota dealership and happy with all.. Thanks Jim Ellis Toyota. More
by REDRUSTYSPURS
Employees Worked With
Other Employees :
Victoria Steinetz, Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
November 30, 2021
Great service at Jim Ellis Toyota of McDonough. They keep my Camry running like a champ. keep my Camry running like a champ. More
by pondertammy
Employees Worked With
November 30, 2021
I absolutely love the service department. Raymond Persaud, Anthony Sullivan, and other are always super pleasant. I called the parts department for a battery and they had exactly what I needed. When Persaud, Anthony Sullivan, and other are always super pleasant. I called the parts department for a battery and they had exactly what I needed. When I arrived, they were super prompt! Their price also beat out advance and oriley’s! More
by Maurissaward1
Employees Worked With
November 30, 2021
The service appointment went about as good as could be expected. After the diagnostics was performed the repair was going to take 7 hours to complete. The Assistant Service Manager, Cecilia Thompson, orde expected. After the diagnostics was performed the repair was going to take 7 hours to complete. The Assistant Service Manager, Cecilia Thompson, ordered me a Lyft and told me she would contact me when my vehicle was ready. More
by KARMANN
Employees Worked With
Cecilia Thompson
November 30, 2021
Salesman Poole was great and knowledgeable. He was patient and didn't try to force me to buy. patient and didn't try to force me to buy. More
by bht20
Employees Worked With
November 29, 2021
Neil was very great to work with and really helped my sister and I pick out a car that we both loved sister and I pick out a car that we both loved More
by chaney0889
Employees Worked With
