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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
December 04, 2021
Hudson was very professional, friendly and courteous. He took the time to explain all our options and worked diligently to make the deal happen. Would consider working with him in the future on another vehi took the time to explain all our options and worked diligently to make the deal happen. Would consider working with him in the future on another vehicle purchase. More
by MBellard0021
Employees Worked With
December 04, 2021
Kelly and Mallory were great. I have searched and searched for my daughter a car and I made a phone call and they made her dream come true. Very professional and the car was exactly what I imagine. T searched for my daughter a car and I made a phone call and they made her dream come true. Very professional and the car was exactly what I imagine. Thank you both so much. More
by dls_harris
December 03, 2021
Professional friendly service without pressure.I have Professional friendly service without pressure. I have been a customer of Toyota for many years Leon Poole is my only sales agent. Professional friendly service without pressure. I have been a customer of Toyota for many years Leon Poole is my only sales agent. More
by VGORDONBURNS
Verified CustomerDecember 03, 2021
They are friendly and very helpful with your needs, they have lifetime oil change free. have lifetime oil change free. More
by BHARATP2008
December 03, 2021
Great experience. Fast service and great people. Raymond Persaud made my experience here at Toyota of McDonough a good one. Persaud made my experience here at Toyota of McDonough a good one. More
by Gescoto1969
Employees Worked With
December 03, 2021
I was greated when I arrived. The reason for service verified. My service was dobe quickly. I was notified at the same time. I feel safe I can return to this location for future work verified. My service was dobe quickly. I was notified at the same time. I feel safe I can return to this location for future work More
by pmcm3
Employees Worked With
December 03, 2021
Great customer service! Thank you Kevin Drury for getting me exactly what I was looking for and out the door fast. The guys in the back did an awesome job cleaning up the car too! me exactly what I was looking for and out the door fast. The guys in the back did an awesome job cleaning up the car too! More
by dustinkr37
Employees Worked With
Kevin Drury
December 02, 2021
The waiting room at Jim Ellis Toyota of McDonough is always clean with plenty of seating available. The staff are professional and very polite. Always a good experience. always clean with plenty of seating available. The staff are professional and very polite. Always a good experience. More
by cbrown5055
Employees Worked With
Meagan Thackston
