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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
December 08, 2021
The level of customer service this dealership exhibits is second to none. They made my first new car experience unforgettable. Thank you Javon, Lacy & Michael. second to none. They made my first new car experience unforgettable. Thank you Javon, Lacy & Michael. More
by mrsasumadu
Verified Customer
December 08, 2021
We've been doing business with Jim Ellis Toyota since they opened. The service center staff is always friendly and does a great job keeping me informed on the wait time. While I'm waiting, there are comf they opened. The service center staff is always friendly and does a great job keeping me informed on the wait time. While I'm waiting, there are comfortable areas for sitting, and coffee, tea and water are always available. Raymond Persaud is my favorite service representative because he remembers me and takes the time to answer all of my questions. I just purchased my second Toyota Rav 4 from them, so I'll continue to have my vehicle serviced there. More
by im4uga
December 07, 2021
I am a returning customer to Jill Ellis Toyota of McDonough. I was very specific on the car I was looking for. David Washington went above and beyond to ensure that I was 100% Satisfied with every si McDonough. I was very specific on the car I was looking for. David Washington went above and beyond to ensure that I was 100% Satisfied with every single detail of the vechicle. I was contacted frequently with updates and questions to ensure I received the BEST CUSTOMER SERVICE. My Sales person David Washington was very knowledgeable about the vehicle and went over every feature with me before I left the parking lot. I am a customer for life and would recommend anyone in the market for a new vehicle to stop in and ask for Mr.David Washington. More
by kpacheco330
Employees Worked With
December 07, 2021
Service through the roof!!! Love it here :) Coming back to buy my tires with Raymond too! to buy my tires with Raymond too! More
by Keyona M.
Employees Worked With
December 07, 2021
Rose Bristol is excellent. Top notch customer service, and very knowledgable sales associate. Jim Ellis Toyota of McDonough is the dealership I trust. and very knowledgable sales associate. Jim Ellis Toyota of McDonough is the dealership I trust. More
by MC
Employees Worked With
December 06, 2021
They always get the service done fast and they are always so nice! 10 / 10 so nice! 10 / 10 More
by Abby6117
Employees Worked With
December 06, 2021
Service dept awesome service! Great people make you feel at home and at ease every time we come in. at home and at ease every time we come in. More
by MA42472
Employees Worked With
December 04, 2021
Neil and Reid are great! Experience was painless! Very organized and helpful! I would recommend Neil in sales and Reid in service for all your vehicle needs! organized and helpful! I would recommend Neil in sales and Reid in service for all your vehicle needs! More
by Sexybutterflymh
December 04, 2021
Mr. Hudson was great he explained the features very well he was knowledgeable on everything he was knowledgeable on everything More
by MROBINSON1944@yahoo.com
December 04, 2021
Very good customer service from Mr Persaud. He explained everything to me about the service and got me in and out very quickly. everything to me about the service and got me in and out very quickly. More
by slmiller9883
Employees Worked With
