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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,425 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,425 reviews

May 22, 2024

We had a great experience - we found the truck we wanted and are able to purchase it quickly! More

by Ross
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had such a positive experience with our team! Providing exceptional service is our priority, and we're glad to hear that our team was interested in assisting you. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 22, 2024

This was a no nonsense, all questions answered dealership. Got my car in and out everbody nice and professional.👍🏾 More

by dirty1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience at our dealership! Thank you for your kind words about our no-nonsense approach, professionalism, and friendly service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 21, 2024

Mallory was amazing from start to finish. The process was seamless and I was in and out the dealership in under an hour because the process started before I even stepped inside. Mallory took More

by User809765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Mallory provided you with an amazing and seamless experience at Jim Ellis Toyota! It's wonderful to know that the process was efficient and that she listened carefully to your needs to match you with the perfect vehicle. We'll be sure to share your kind words with Mallory. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you for your support, and enjoy your new vehicle!

May 21, 2024

I have always recieved great service at this dealership and this visit was no exception. My vehicle was serviced in a reasonable amount of time. Ms. Steinetz kept me updated as to the status of my vehicle. More

by TRAT657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your continued trust in Jim Ellis Toyota of McDonough! We're delighted to hear that you consistently receive great service and that Victoria kept you well-informed during your recent visit. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!

May 21, 2024

Great service. I had a later appointment but was able to drop the car off earlier due to my friend availability. Oscar said no problem, I received a call back what More

by Drclgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience! We're glad to hear that Oscar and our team could accommodate your schedule and provide timely service. Your convenience and satisfaction are important to us. If you need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 21, 2024

Mr people’s is a great sales person sold me a great truck got to my payment. Anyone looking a car or truck come see Cameron people’s More

by Kev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Cameron provided you with great service and helped you find the perfect truck. If you need anything else, please don't hesitate to reach out. Enjoy your new Toyota!

May 20, 2024

Taken aback by the labor rate. Research the service you need before you go to Jim Ellis Toyota. More

by JACK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn Kerce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Ellis Toyota of McDonough responded

We're sorry to hear about your experience and appreciate your feedback. We understand your concerns about the labor rate and would like the opportunity to address them. Please reach out to Jimmy Hernandez, our service manager, at jimmyh@jimellis.com. We're committed to ensuring our customers receive fair and transparent service, and we hope to turn your experience around. Thank you for bringing this to our attention, and we look forward to hearing from you.

May 20, 2024

These folks are awesome! Hudson Toussaint was absolutely the person to see and got me a truck in good time. Honest and fair. A+++ Sellers More

by Rose.james608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your fantastic feedback! We're thrilled to hear that Hudson provided you with an excellent experience and helped you get your truck in good time. It's great to know that you found him honest and fair. We'll be sure to pass along your kind words to Hudson and the team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 20, 2024

Nice dealership, but Lavar was the best part. He was Helpful, Compassionate, and Professional!! Thanks Again!! More

by Nishpie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience at our dealership! Thank you for your kind words about Lavar. We're glad to hear that he was helpful, compassionate, and professional. We'll be sure to pass along your praise to him. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 19, 2024

Alex Johnson was amazing,helpful and kind ! Got me into a car ! I recommend Jim Ellis Toyota More

by efforts.cupola-0p
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Alex provided you with amazing, helpful, and kind service! Thank you for recommending us and for recognizing Alex's efforts in getting you into your new car. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

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