Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,600 reviews

June 14, 2024

Mr. Joe and Zach were quick and efficient when explaining my options. They were both very personable and made the car buying experience less stressful! I’m always met with kindness at this dealership ❤️ More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Joe and Zach! We're thrilled to hear that they provided quick, efficient, and personable service while explaining your options. Creating a stress-free car buying experience is important to us, and we're glad that they helped make your visit enjoyable. We appreciate your kind words about the kindness you've experienced at our dealership. If you have any more feedback or need further assistance, please feel free to reach out. We look forward to serving you again!

June 14, 2024

Great customer service. Professional staff will come back when time for next service. Keep up good work. More

by DRTRHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that you received great customer service from our professional staff. We appreciate your kind words and your loyalty to our dealership. We'll continue to work hard to provide you with excellent service during your next visit and beyond. Thank you for choosing us!

June 14, 2024

Awesome customer service, vehicle was done in a timely manner. Will work with service department again. More

by Lewis Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our customer service and that your vehicle was serviced promptly. We look forward to working with you again in the future!

June 14, 2024

Always punctual even when busy, and work done in timely manner. Thx for your expertise. More

by MARY.BETSILL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're pleased to hear that our team was punctual and efficient in handling your needs. Your appreciation for our expertise means a lot to us. We look forward to serving you again in the future!

June 14, 2024

Oscar is an exquisite example of world class customer service . He is always pleasant personable and professional. I feel as if I am family and treated honestly and fairly More

by NORMAN_LABRECQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Oscar exemplifies spectacular customer service and makes you feel like family. We'll be sure to pass along your kind words to him. We look forward to continuing to provide you with honest and fair service!

June 14, 2024

A very quick and efficient visit. Happy to always be coming to Jim Ellis Toyota. More

by mikesingh
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're glad to hear that your visit was quick and efficient. We appreciate your loyalty and look forward to welcoming you back to Jim Ellis Toyota!

June 14, 2024

The best customer service. No long wait time. They are always very kind and friendly. Even sent a video of the service tech detailing what he done and how everything checked More

by beckyenglish1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that you experienced the best customer service with us. We strive to provide a seamless and friendly experience, and we're glad that there was no long wait time and that you appreciated the video detailing the service performed. Your satisfaction is our priority, and we look forward to providing you with excellent service in the future. If there's anything else we can assist you with, please let us know!

June 14, 2024

Cameron Peoples sold us my car. Helped us as soon as we reached the lot that morning. More

by Summer M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Cameron! We're glad to hear that he provided you with helpful assistance right away. We'll be sure to pass along your kind words to him. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

Cameron Peoples is a professional. He was polite and respectful, and I appreciated his help. More

by Brandon Marlow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that Cameron provided you with professional, polite, and respectful service. We'll be sure to pass along your kind words to him. If you have any more feedback or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

June 14, 2024

Impressive visit and I was glad to find a car to take home that day. Thanks Dylan & all the staff there. More

by ep68comeback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a wonderful visit and that Dylan and our team helped you find a great vehicle. We'll be sure to pass along your thanks to Dylan and the team. If you have any more feedback or need further assistance, please feel free to reach out. Enjoy your new car!

1
...
51
52
53
...
860