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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,425 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,425 reviews

May 25, 2024

Great customer service, love it would recommend to others and family, friends etcetera love them More

by Trina814renae777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you had a great customer service experience with us and that you would recommend us to others, including family and friends. Your satisfaction is our top priority, and we're thrilled that you love our service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you and your loved ones again at Jim Ellis Toyota!

May 25, 2024

Incredible! Both Joe and Amari helped me purchase a used Toyota Prius and I can’t recommend the whole team any higher, they were fantastic! More

by singlet-verges.0n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that Joe and Amari provided incredible service and helped you purchase your used Toyota Prius. Your high recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Everyone was friendly and not too pushy. Good service and prices. Great vehicle for the price. More

by bgurley33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're glad to hear that you experienced friendly and professional service without feeling pressured. It's wonderful to know you found good service and prices, and that you're happy with your vehicle. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

If I could give 10 stars I would. Alexandria is so sweet, she went above and beyond for me. Run up here TODAY. More

by gchaqira458
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your enthusiastic feedback! We're delighted to hear that Alex provided such exceptional service and went above and beyond for you. Your recommendation means the world to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciat e your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Leon was cheerful, dedicated and respectful of his customers. He put forth a tremendous amount of effort and energy to help me with my decision making process in buying my car. He helped to make me fe More

by JULIEMILLER_B
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Leon! We're thrilled to hear that he provided you with great service while assisting you in the car buying process. It's wonderful to know that he went above and beyond to make you feel comfortable and supported your decision-making process without pressure. We'll be sure to pass along your kind words to Leon. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

Outstanding Customer Service. My care is well taken care of while being in the shop. And always keeping you informed about any other repair your car will need that is not related More

by MAMERY8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We're delighted to hear that you received outstanding customer service and that your car was well taken care of. Keeping you informed about any additional repairs is part of our commitment to providing comprehensive care. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

The Best in the Southeast with great Service. Reid has great knowledge about the vehicle and services. More

by WILLIAMBMW21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're honored to be considered the best in the Southeast. It's wonderful to hear that Reid's expertise about the vehicle and services contributed to your positive experience. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

The staff is always friendly and it's never a long wait. Lavar is always helpful and knowledgeable More

by FREYDA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're pleased to hear that our staff is always friendly and that your wait times are short. It's great to know that Lavar has been helpful and knowledgeable during your visits. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

Professional and personal service every time…coffee bar is great, driver to take me back to work while work performed is so helpful…outstanding service. More

by dwsmith260
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you consistently receive professional and personal service at Jim Ellis Toyota. We're glad you enjoy the coffee bar and find our shuttle service helpful. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

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