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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,534 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,534 reviews

January 17, 2025

Facility was Clean Everyone was Friendly Sales personnel was Professional Sales personnel was Knowledgeable Finance personnel was helpful Supervisor was accommodating in holding car until nex More

by lizzie62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your thoughtful review! We're delighted to hear you had such a positive experience. From our clean facility to our friendly, professional, and knowledgeable team, it's great to know we met your expectations. We're glad you appreciated the extra touch with the big red bow and that our supervisor could accommodate holding the car for you. We look forward to serving you again in the future!

January 16, 2025

Syn is wonderful! She made the process easy and was a delight to work with! I highly suggest asking for her! Zero pressure!! More

by Tonya-Whitmire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! Syn is truly dedicated to providing knowledgeable, kind, and pressure-free service, and we're glad she made the process easy for you. We appreciate your recommendation and look forward to assisting you again at Jim Ellis Toyota of McDonough.

January 15, 2025

Shanya was very considerate and helpful in all interactions. She was encouraging and friendly, I found Shanya to be respectful, knowledgeable, and efficient. I recommend her highly! More

by melodymilbrandt
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback! We're thrilled to hear that Shanya provided such considerate, helpful, and friendly service. Your recommendation means a lot, and we look forward to assisting you again! – Jim Ellis Toyota of McDonough

January 13, 2025

Zac was great! Very knowledgeable and helpful. My whole experience was fantastic. Definitely would recommend More

by mgtaylor8282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachery Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words. We’re so glad to hear that Zac provided knowledgeable and helpful service, making your experience fantastic. Your recommendation means a lot to us, and we look forward to serving you again in the future at Jim Ellis Toyota of McDonough. Safe travels!

January 13, 2025

Keisha who was my original sales person was great and was promoted! Congratulations again, most deserving! Then I was referred to Zac L. Who too over my file. He worked tirelessly to help put me in a car. I More

by Tashell.McKnight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy
Jan 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience. We’re thrilled to hear that Keisha provided excellent service and appreciate your kind words on her well-deserved promotion. Zac L. will be equally delighted to know his efforts left such a positive impression. Providing thorough, patient, and helpful service is what we strive for at Jim Ellis Toyota of McDonough. Your recommendation means the world to us, and we look forward to welcoming you back in the future. Safe travels and enjoy your new car!

January 07, 2025

I had a great experience at Jim Ellis Toyota of McDonough. Carlos Diaz provided excellent customer service. He was very knowledgeable and a pleasure to work with. Looking forward to seeing you agai More

by cyrus_realtalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Diaz
Jan 10, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the kind words, Frederick! We're thrilled to hear you had a great experience at Jim Ellis Toyota of McDonough. Carlos Diaz will be delighted to know his excellent customer service and knowledge made your visit enjoyable. We look forward to seeing you again soon. Thanks for choosing us! 👍🏾

January 04, 2025

Rose is always great to work with. This is the second time helping me get a car, after my first one was totaled when I hit a deer. She helped get me into something I loved that was aff More

by Kittenkarma61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the great feedback! We’re so glad to hear that Rose was able to help you find a car you love, and that Zach worked hard to get you the best financing possible. We understand how challenging situations like these can be, and we’re glad we could make the process smoother for you. We appreciate your trust in us and look forward to helping you again in the future at Jim Ellis Toyota of McDonough!

January 04, 2025

Dani was awesome and make the process seamless. Best car purchases i never had. If you need a vehicle go see Dani Sao at jim ellis toyoya. More

by GLENDAHARTSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the fantastic review! We’re so glad to hear that Dani made your car-buying experience seamless and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back to Jim Ellis Toyota of McDonough in the future!

January 04, 2025

Thank you Syn, Brian, and Kelvin ! I love my new Camry . Very fast process . I will return for any other purchases More

by Beckygregg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re thrilled to hear that Syn, Brian, and Kelvin made your car-buying experience fast and smooth, and that you love your new Camry! We look forward to assisting you again at Jim Ellis Toyota of McDonough for any future purchases.

January 04, 2025

Had a great experience at Jim Ellis Toyota of McDonough! Arsyndrea, Brian and Kelvin are awesome people to work with. More

by Beckygregg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with Arsyndrea, Brian, and Kelvin. They’ll be happy to know they made a difference! We look forward to assisting you again at Jim Ellis Toyota of McDonough.

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