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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,424 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,424 reviews

May 30, 2024

The wait is never very long; they honor appointment times. Oscar is very personable. I highly recommend Jim Ellis McDonough. More

by galfromda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you experienced short wait times and that Oscar provided personable service. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota McDonough!

May 30, 2024

Everybody was great. No hassle and everyone was very professional and easy to work with. More

by jpbutler2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a hassle-free and professional experience with our team! Providing excellent service is always our goal, and we're glad to know we met your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Good service good customer Very friendly , Oscar Johnson is the best Advice, he very helpful and friendly More

by Phuongta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you received good service and found our team to be very friendly, especially Oscar. Providing helpful and friendly service is always our goal. Your satisfaction is important to us, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

This was my first fully on line car purchase and they took the time to explain everything very well. It was a very good experience. More

by cs.riley
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're delighted to hear that your first fully online car purchase went smoothly and that our team took the time to explain everything thoroughly. Providing a positive and informative experience is always our goal, especially for online transactions. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

I liked Raynond because he got my car fixed in a timely manner. I feel like the dealer prices are to high. More

by krpp2712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're glad to hear that Raymond provided you with prompt service. We understand your concerns about pricing and assure you that we strive to offer competitive rates while maintaining the quality of our services. Your feedback is valuable to us, and we'll take your comments into consideration as we continuously work to improve. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you again at Jim Ellis Toyota.

May 30, 2024

Aspen was great, very courteous and explained everything well. The service was also quick and thorough. More

by Raichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Aspen provided courteous service and clear explanations. It's great to know that your experience was quick and thorough. We appreciate your feedback and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Oscar gave us an exceptional service. The service was excellent and quickly. We will definitely come back.. Thank you More

by Bcruz15841@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Oscar provided great service. It's wonderful to know that your experience was quick and thorough. We appreciate your feedback and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Friendly fast service. Kept you up to date on your car and all that was needed. More

by monicacamphughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a friendly and fast service experience with us! Keeping you updated on your car's status is a top priority for us, and we're glad we could provide that for you. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

One of the most pleasurable car buying experiences I've ever had. Alex was wonderful! More

by Brent Schultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had one of the most pleasurable car-buying experiences with us! Alex will be delighted to hear your kind words. Providing great service is what we strive for, and we're glad Alex could make your experience exceptional. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

Great customer service! Would recommend and will definitely be back in the future as well! More

by carlisle.brooke
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Fuoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you received great customer service and that you would recommend us. We look forward to serving you again in the future at Jim Ellis Toyota! If you need anything else, please don't hesitate to reach out.

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