Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,600 reviews

July 13, 2024

Just purchased a brand new Camry from Alexandria and the experience was amazing! From the beginning to the end she made the car buying experience wonderful & I highly recommend Jim Ellis Toyota of McDonough More

by ambitiousquin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your amazing experience with Alex at Jim Ellis Toyota! We’re delighted to hear that she made the car buying process wonderful from start to finish. It’s great to know that your experience with both Alexa and our team was so positive. Your recommendation means a lot to us, and we’re thrilled you had such a great experience with your new Camry. If you need any assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again!

July 13, 2024

As soon as I arrived on the lot, David Washington was right there to assist me. He was very informative and detailed in his presentation of the vehicle. I told him what I wanted out of a vehicle and stee More

by millerkassandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with David at Jim Ellis Toyota! We’re delighted to hear that he was right there to assist you from the moment you arrived and provided detailed and informative guidance on your vehicle search. David’s ability to listen to your needs and steer you in the right direction is exactly what we strive for in our service. Your feedback is greatly appreciated, and we’re thrilled that you had such a positive experience. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!

July 13, 2024

All of the Advisors I have come in contact with provide Exceptional customer service even to their service bar. Very clean and comfortable environment! More

by missyew294
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that all our service advisors have provided you with exceptional customer service. At Jim Ellis Toyota, we take pride in maintaining a clean and comfortable environment for our customers. We look forward to serving you again!

July 11, 2024

Selling my car with Shanya Alexander was an awesome experience. I would recommend her to all my friends and family. More

by Marquez Partee-Crump
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your wonderful experience selling your car with Shanya at Jim Ellis Toyota! We're thrilled to hear that Shanya provided you with a great experience. At Jim Ellis Toyota, we take pride in delivering exceptional service, and Shanya's dedication to ensuring a smooth transaction shines through. Your recommendation means a lot to us, and we appreciate you trusting us with your automotive needs. Should you or your friends and family require assistance in the future, we're here to help!

July 11, 2024

Shanya gracefully helped me with my latest car purchase! I would highly recommend her service to anyone!!! More

by Prolific3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Shanya here at Jim Ellis Toyota! We're delighted to hear that she gracefully assisted you with your latest car purchase. Shanya is dedicated to providing excellent service, and your recommendation means a lot to us. If there's anything else we can do to assist you or anyone you know in the future, please don't hesitate to reach out. We look forward to serving you again!

July 10, 2024

also helped me find a car that was very reliable and useful for my line of work! More

by sydperky0101
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your review! We're delighted to hear that Shanya provided you with professional and helpful service, and assisted you in finding a reliable car for your work needs. We appreciate your feedback and look forward to serving you again!

July 10, 2024

David Washington was a great dealer for my experience. Quick and simple process. Love the car. Will be back again for another purchase More

by Myatahkeya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with David! We're delighted to hear that he made the process quick and simple for you. Enjoy your new car, and we look forward to assisting you again in the future. Thanks again for your business! Take care!

July 07, 2024

Shanya was amazing! She communicated and my buying process flawless. I will be sending referrals your way. More

by mfaison1
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience! We're delighted to hear that Shanya provided you with outstanding assistance and support, making your time spent! with us smooth and efficient. We appreciate your business and look forward to serving you again in the future. Come and see us again soon!

July 06, 2024

Amari Holland was very kind and easygoing and helped me find my car! Thank you More

by Sfortune567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Amari! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota and helped you find a vehicle. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

July 06, 2024

Amari Holland was nice and helpful and helped us find what I was looking for! More

by 30nicolewheeler83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Amari! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

1
...
45
46
47
...
860