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Jim Ellis Toyota of McDonough
McDonough, GA
8,823 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,823 reviews
August 12, 2022
Service adviser very knowledgeable. Waiting area relaxing and very clean. My wait time wasn't that long.. Service Adviser kept me informed on what was being done. Waiting area relaxing and very clean. My wait time wasn't that long.. Service Adviser kept me informed on what was being done. More
by DWCOOPER0
Verified Customer
August 12, 2022
I was returning my lease and, I feel 1 1/2 hours to do so, is FAR too long. I called, made an appointment and still got the impression, from each person, they ha no idea what they were doing. UGH NEV so, is FAR too long. I called, made an appointment and still got the impression, from each person, they ha no idea what they were doing. UGH NEVER AGAIN!! More
by BURCH319
August 12, 2022
They are excellent , they were on time , I didn’t have to wait for long wait for long More
by BUSINESSMAIL214F
Employees Worked With
August 12, 2022
I just bought a rav 5 there and the people who works there helped me to find the right car. there helped me to find the right car. More
by natalia_smith
August 11, 2022
Thank you all for a good job. I’ll be back for my oil change. I’ll be back for my oil change. More
by jennifer15
Employees Worked With
August 11, 2022
David was a very great salesman and found me the exact type of car that I wanted. He is very enthusiastic and very detail-oriented. I would recommend him to my family members and friends as a top-notch sa type of car that I wanted. He is very enthusiastic and very detail-oriented. I would recommend him to my family members and friends as a top-notch sales person. More
by Marie West
Employees Worked With
August 11, 2022
Staff nice for most part but wait is horrible and they did not wash my car but did all behind me!! did not wash my car but did all behind me!! More
by A6S
August 11, 2022
I always have an amazing experience when I am getting my maintenance done on the car maintenance done on the car More
by bigrd663
Employees Worked With
August 11, 2022
Impeccable service. They make sure to address and take care of all issues before you go. They make sure to address and take care of all issues before you go. More
by Showardp
Employees Worked With
August 11, 2022
I’ve been a customer for years even when this was Toyota of McDonough. My wife and have purchased 5 vehicles there. The Jim Ellis ownership equally great with me. of McDonough. My wife and have purchased 5 vehicles there. The Jim Ellis ownership equally great with me. More
by jesse-jamesgilbert
