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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
July 22, 2022
The gentleman who waited on me was very professional. The service didn’t take very long and I was on my way. Additionally, he found a space that I could use to make an important video call in private. The service didn’t take very long and I was on my way. Additionally, he found a space that I could use to make an important video call in private. More
by BKENDRICK
Verified CustomerEmployees Worked With
July 22, 2022
Very good communication and on time. Very expensive. Price negotiation should be more appropriate for service. Very expensive. Price negotiation should be more appropriate for service. More
by Brenda Alert
July 22, 2022
Very clean environment, friendly staff, nice, helpful and attentive staff. It was nice spending time there and being able to leave with a new car. attentive staff. It was nice spending time there and being able to leave with a new car. More
by LATARA0126
July 21, 2022
Very friendly staff. I had a great experience. My salesman took his time with me and my family. He didn’t rush me in any way to purchase a vehicle. Luis was very understa I had a great experience. My salesman took his time with me and my family. He didn’t rush me in any way to purchase a vehicle. Luis was very understanding what I wanted and he made sure everything was done correctly. More
by ambere08
July 21, 2022
David Washington was excellent and went above and beyond with our purchase. There was a couple delays but he kept us well informed of the reason for the delays with our purchase. There was a couple delays but he kept us well informed of the reason for the delays More
by Timdonovan560
Employees Worked With
July 21, 2022
I live in Cobb County and I pass several dealership to get to you. Thanks to Reid, Victoria and Stephanie, they go the extra mile to make sure their customers are satisfied! get to you. Thanks to Reid, Victoria and Stephanie, they go the extra mile to make sure their customers are satisfied! More
by Atkins65
July 21, 2022
Muchas gracias por su servicio muy amable nos da respuestas a todas nuestras dudas muchas gracias a Luis muy amable respuestas a todas nuestras dudas muchas gracias a Luis muy amable More
by María T chavarria
July 21, 2022
I received great service and the wait was not long before leaving the dealership. Thanks leaving the dealership. Thanks More
by bronel65
Employees Worked With
