Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,602 reviews

July 27, 2022

Goo service excellent attention I was attended very quickly and the employees are very kind thanks for the attention More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2022

The employees are very friend and The service is very good.I love the cold water. More

by VALINCIA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Hello Valincia7, we appreciate you taking the time to leave us this feedback. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2022

Love the service Advisers there attitude very Friendly an Knowledgeable They treat Customers cars as if their own! Thank you Jim Ellis Toyota keep up the good work More

by ANNAMAY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Annamay21! Thanks again for your business! Take care!

July 27, 2022

The representatives at this dealership are very helpful, professional and serve with a smile. Everyone I meet is usually very pleasant! More

by lavydee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Lavydee, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 27, 2022

Very warming staff! Mallory helped me find a great 2022 Tacoma at a reasonable price! More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Ricardo, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 27, 2022

Very friendly and easy to work with! Brian handled all my needs and I would recommend him to anyone More

by Jp13
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jp13! Thanks again for your business! Take care!

July 26, 2022

When I arrived Katie (real name is Kaitlyn she told me while helping me) helped me immediately and walked me through the whole process! She made the experience much easier and less stressful. More

by Kaf022895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie (Kaitlyn)
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kaf022895! Thanks again for your business! Take care!

July 26, 2022

We were given excellent service over the weekend at the McDonough location. I am pleased. More

by GLORIARLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Gloriarly, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 26, 2022

Really good dealer just brought a brand new car from there and I’m very satisfied with my purchase More

by Ingram.dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Ingram.dustin, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 26, 2022

This dealership is nice & welcoming with a good calm environment. Everyone greets you with smiles More

by Scurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Scurry! Thanks again for your business! Take care!

...
420
...