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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

June 08, 2024

They treated me with great respect, and we’re very efficient, thorough, and reasonable. I will definitely use them again! More

by Dr H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you were treated with great respect and found our service efficient, thorough, and reasonable. We look forward to serving you again at Jim Ellis Toyota! If you need anything else or have any further comments, please don't hesitate to reach out.

June 08, 2024

Absolutely sublime experience your staff provides in purchasing a vehicle. I would definitely recommend any friends and family to purchase with a vehicle through your dealership. Special thanks to Carlo More

by Jonathan.ruiz48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great car purchasing experience with us. Carlos will be thrilled to know he made your experience seamless. We appreciate your recommendation and look forward to serving your friends and family as well. If you need anything else, please don't hesitate to reach out. Thank you for choosing Jim Ellis Toyota!

June 08, 2024

The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

Very nice and friendly. Service department is right on it. They sent me a video of what they did and a copy of the service order!! I was only there about an hour and they More

by trudiebettini25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

I got a car from Shanya Alexander a few days ago she got me in Car when nobody else could that’s a 5 star for me 😁 More

by Khari Hardison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Shanya was able to get you into a car when no one else could. Your 5-star rating means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

I sold my vehicle to Shanya last week I had an amazing experience She gave me what I feel was an accurate value for my Corolla 😊 thank you so much cause dealerships usually give me anxiety 🤣 More

by Nasir
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 08, 2024

Sold my car with a breeze thank you shanya! !! Great company as well so easy and fast More

by Tasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

That's wonderful to hear! Shanya is indeed fantastic at what she does. Thank you for choosing Jim Ellis Toyota, and we're thrilled that your selling experience was smooth and fast. If you ever need anything else or have any further feedback, feel free to reach out. We're here to help!

June 07, 2024

Enjoy getting service there. friendly give free coffee! Clean waiting room and bathrooms. Informative about work. More

by stephenivey1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're happy to hear that you enjoyed your service here at Jim Ellis Toyota. Our customer satisfaction is our greatest priority. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again soon!

June 07, 2024

Excellent service Mr. Oscar was always very attentive and helpful, he answer all my questions , thank you! More

by marthacabrera5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Oscar! We're thrilled to hear that he provided you with excellent service at Jim Ellis Toyota. We're proud to have him as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 07, 2024

Good Customer service and what is the requirement of service I have done there on time so thank you for Jim Ellis Toyota and service team. More

by bishomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that you received good customer service and that your service requirements were met on time. We appreciate your support and your kind words about our service team. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

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