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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

June 12, 2024

Ms. Kerce is always personable and efficient in answering questions and providing the best customer service. More

by Bpalm
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Katie consistently provides personable and efficient service, answering your questions and delivering the best customer care. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

Raymond and the service department have always treated me with respect and the service is fabulous. More

by CW.TJRT729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Talentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Raymond and our service department have always treated you with respect and provided great service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

I really appreciated the service at Jim Ellis Toyota. i can't wait to get back again. More

by claudychoisil303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you appreciated the service at Jim Ellis Toyota. We look forward to welcoming you back again soon. If you need anything else in the meantime, please don't hesitate to reach out. We appreciate your support!

June 12, 2024

That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

This is a fantastic dealership! Oscar set the tone when he checked me in. The lounge was a great space. I could watch my car while drinking a nice cup of coffee. The video with More

by SW3142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at our dealership. It's great to know that Oscar set the tone with his excellent service, and that you enjoyed what we have to offer. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

Everyone was very helpful and explained everything that needed to be done and was done in a timely manner and very thorough! More

by CAREYBUG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're glad to hear that our team was helpful, thorough, and timely in explaining and completing everything needed for your vehicle. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

Reliable and very professional with good customer service, good working environment and good worker, nice work. More

by laykaylee_leye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you found our service reliable and professional, with a good working environment and excellent customer service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

Thanks raymond for always taking care of my cars needs. Great service from every one More

by LINDA.DIANE.NEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Raymond and the rest of our team consistently provide great service and take care of your car's needs. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

I reached out to this dealership on a Sunday online looking to sell my vehicle. Monday morning I received a call and the rest is history! Everyone I dealt with was very welcoming and professional. But More

by Woods1148
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that you had a smooth and professional experience with our team, especially with Shanya. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to her. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 11, 2024

Reid was very helpful and explained everything he was going over so I would understand. He gave helpful tips and let me know what I would be coming in for and when I needed to. They also finished my vehi More

by anitacannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Reid was helpful and took the time to explain everything clearly, providing useful tips and keeping you informed about your vehicle's needs. It's great to know that your vehicle was finished in a timely manner as well. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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