Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,423 reviews

June 19, 2024

This dealership was very understanding, helpful, and accommodating. They allowed us to test drive a couple of cars with no problem. More

by daisy.e.sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that our dealership was understanding, helpful, and accommodating, and that you had a positive experience test driving our wide selection of Toyota vehicles. If you have any more feedback or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

June 19, 2024

Hudson was very informative about the cars we looked at and drove. I think we all dread going to the car dealership to purchase a new car. Hudson was not pushy at all and explained all the ins and outs of More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Hudson was informative and provided a comfortable car-buying experience without being pushy. It's great to know he explained everything clearly and made the process smoother for you. If you have any more feedback or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

June 18, 2024

This was the smoothest experience of buying a car that I’ve experienced. The entire experience was pleasant from the greeting to the financing. More

by bgmdds1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

My sister and I had a great experience at Jim Ellis Toyota. We were purchasing a surprise new car for our mother; and Brian was quite helpful and wonderful to work with. Between looking at cars and sig More

by C-
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that you and your sister had a great time purchasing a surprise new car for your mother at Jim Ellis Toyota. It's wonderful to know that Brian was helpful and wonderful to work with throughout the process. We'll be sure to pass along your kind words to him. We look forward to welcoming you back when you're next in the market for a car, and we'll be sure to have Brian assist you again. Enjoy the new car!

June 18, 2024

My experience with Brian was fantastic. He put in the work to meet me where I needed to be with payment and the process was seamless. More

by ZUNIGA.MICHAEL4
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Brian provided fantastic service and worked hard to meet your payment needs, making the process seamless. We'll be sure to pass along your kind words to him. If you have any further needs or feedback, please feel free to reach out. We look forward to serving you again in the future!

June 17, 2024

Hudson was very professional, attentive, polite friendly and helpful during the whole process. great service More

by luanna.sutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that Hudson provided professional, attentive, polite, and friendly service throughout the entire process. Your satisfaction is our priority, and we're glad you had a great experience. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

June 17, 2024

Service personnel were friendly and asked a lot of questions to get my repair done correctly. Liked the video that the technician showed me of his work on my vehicle. So far so good, I'll be back for More

by glm1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that our service personnel were friendly and thorough in addressing your repair needs. It's great to know you appreciated the video we provide for our customers to see the work completed on their vehicle. We look forward to serving you again in the future! If you need any further assistance, please feel free to reach out.

June 17, 2024

Reid was incredible ! He is always so happy and helpful. He works hard every time to meet the needs. He represents your company so well!! Thank you for having someone like More

by Annaology7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Reid provided incredible service and consistently meets your needs with a positive attitude. We're proud to have him represent our company and will be sure to pass along your appreciation. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

June 17, 2024

Customer service was excellent. Communication was amazing. I didn’t have to wait a long period of time. Every time I get my car serviced I have a good experience. More

by CANSREW5794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you consistently have excellent customer service experiences with us, highlighted by great communication and prompt service. Your satisfaction is important to us, and we appreciate your continued trust. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 17, 2024

Did tell truth about services on my car purchase two cars never do it again my sales lady a big lier More

by iblake237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amairia
Jun 19, 2024 -

Jim Ellis Toyota of McDonough responded

We're sorry to hear about your negative experience. Your feedback is important to us, and we take these concerns seriously. Please contact our customer service team directly so we can address your situation and work towards a resolution. Your satisfaction is our priority, and we hope to have the opportunity to make things right.

...
32
...