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Jim Ellis Toyota of McDonough
McDonough, GA
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,699 reviews
Verified Customer
April 07, 2023
Neal was perfect! ! From the pleasant phone call to the entire process of the purchase of a new truck for my dad. Great customer service. If you’re looking for a great ! From the pleasant phone call to the entire process of the purchase of a new truck for my dad. Great customer service. If you’re looking for a great certified sales consultant, he the right person! More
by Meek516
Employees Worked With
April 07, 2023
Leon was wonderful and made sure I got what I wanted! Wonderful experience Great day!! Wonderful experience Great day!! More
by Heather
April 06, 2023
Javon Harris was amazing, He helped me get the car I wanted and I will definitely recommend my family and friends. wanted and I will definitely recommend my family and friends. More
by Mrsramirez01
Employees Worked With
April 06, 2023
Good job and Katie was very courteous and helpful. I am disappointed that it cost $600 to replace a thermostat. Why do they make them so difficult to work on. I used to buy a thermostat for $5 or $ I am disappointed that it cost $600 to replace a thermostat. Why do they make them so difficult to work on. I used to buy a thermostat for $5 or $10 and replace it myself in 5 minutes. More
by SOSmith01
Employees Worked With
Katie
April 06, 2023
Like the setting. Courtesy of service techs.. appreciate how quickly my car was checked. Miss car wash. Courtesy of service techs.. appreciate how quickly my car was checked. Miss car wash. More
by SLSWAN1922
April 05, 2023
The dealership is a very nice place but of late the waiting as been too long for service. waiting as been too long for service. More
by tomolithelwell
Employees Worked With
April 05, 2023
Staff is friendly, very accommodating. Explains everything in the simplest of terms. Keep you abreast of what’s going on,gives you a list of things that you need to do for your vehicle rat Explains everything in the simplest of terms. Keep you abreast of what’s going on,gives you a list of things that you need to do for your vehicle rate starting from high priority to low priority. I have been a customer at Jim, Ellis Toyota, since it was Toyota of McDonough Reid have always taken very good care of me and my vehicle and I just appreciate I wouldn’t take it any other place. More
by sjmcwhorter1
April 05, 2023
Timely excellent Service and very Professional. The hospitality was second to none. I would definitely come back The hospitality was second to none. I would definitely come back More
by Kevin A. Phillips
Employees Worked With
April 05, 2023
The Manger in the service department is a very nice to his customers with knowledge 👍 his customers with knowledge 👍 More
by JESSEGIBSON54
Employees Worked With
