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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, ...
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Today: 7:30 AM - 7:00 PM Closed Now
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,698 reviews

April 11, 2023

Service tech was very friendly and fast with getting service. Explaining services and made the experience pleasant. More

by MNM256@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mnm256@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 11, 2023

Overall great service. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. More

by Mike7Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mike7mc, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 11, 2023

Great customer service. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. More

by Lsmith34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Lsmith34! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 11, 2023

Very quick with servicing my vehicle. They were professional and efficient in handling my vehicle More

by hlayton70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

April 10, 2023

Very patient, attentive, informative, and dedicated. Made my comfort ability his top priority. Amazing Service! More

by dahira viera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Dahira Viera, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 10, 2023

Beautiful I enjoyed my time there They serve coffe, tea, I enjoy it I love the shop More

by RUTH.JULIAA11
Recommend Dealer
Yes
Employees Worked With
Idk, she was a black women
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ruth.juliaa11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 10, 2023

My service professional was outstanding He was very knowledgeable, concerning my issues He made the difference.. More

by Soloman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Soloman1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 10, 2023

Ok It was ok, i haven't enjoyed coming there but this time was ok 😑 More

by jeaneawalters@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Raymond
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 09, 2023

I like your service and hospitality Sales parson Mr Dylan helped me and Take care of me and l appreciate for that!! More

by yamadax1
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Yamadax1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 09, 2023

Jim Ellis is the best! Katie Kerce is amazing to work with and makes my experience awesome! More

by Hmiller8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hmiller8! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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