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Jim Ellis Toyota of McDonough
McDonough, GA
8,595 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,595 reviews
March 24, 2023
David Washington did a great job , great comminucation , really explained everything really well. Highly recommend. really explained everything really well. Highly recommend. More
by Brian
Employees Worked With
March 24, 2023
The service gentleman was amazing I really appreciate working with delightful and helpful staff. I was satisfied a loyal customer. working with delightful and helpful staff. I was satisfied a loyal customer. More
by DANA30CRAWFORD
Verified CustomerMarch 24, 2023
Service was fast in and out in a short time and everyone was friendly and I was greeted and welcome. And when I left I felt good. was friendly and I was greeted and welcome. And when I left I felt good. More
by Freeman9525@att.net
Employees Worked With
March 24, 2023
The technician was very polite and her customer care was excellent. Questions were answered and to the point.My waiting time was reasonable with no problems. excellent. Questions were answered and to the point.My waiting time was reasonable with no problems. More
by CAFFEEPAT
Employees Worked With
The female service attendant was excellent.
March 24, 2023
Always get the right deal with Ahmad and Mallory, this is my second vehicle I purchased with Mr. Ali and it was a pleasure.... my second vehicle I purchased with Mr. Ali and it was a pleasure.... More
by akawjsm2
March 24, 2023
Keisha and Luis provided great customer service Will definitely purchase from Jim Ellis in the future! Very Happy customer definitely purchase from Jim Ellis in the future! Very Happy customer More
by Cillo
March 23, 2023
Always a great experience at Jim Ellis Toyota. . No long wait and great customer service from start to finish . No long wait and great customer service from start to finish More
by TONYAJENKINS94
March 23, 2023
David was the greatest of all time! ! Best salesman very thorough. Go see David now. ! Best salesman very thorough. Go see David now. More
by Jenn404us
Employees Worked With
March 23, 2023
David Washington Was Amazing, Very Detailed And Determined. Also He Was Very Patient And Helpful And We Are Grateful For His Help. Determined. Also He Was Very Patient And Helpful And We Are Grateful For His Help. More
by Tatyana Diggs
Employees Worked With
March 23, 2023
It was very clean and the personal, they were pilot. we were never left unattended. we were never left unattended. More
by MAWMAW1833
