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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,595 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,595 reviews

March 27, 2023

Awesome Dealership! Great staff and knowledgeable people. Will recommend to all of my friends and family. More

by jmarks142010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

Jmarks142010, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 26, 2023

I am very satisfied with the customer service that I received from Dylan . He made sure that we were very satisfied with our purchase. More

by Tj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
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Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

Tj, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 25, 2023

Am a returning cx with Jim Ellis. David Washington is Awesome. This is my 2nd car from you all. They work with u, make it smooth and hassle free . These transactions were all comple More

by alaba_aliyu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2023

Very good dealership. Excellent professional and respectful. Really seems to really want to help and I appreciate that. More

by lakers2426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, John Gliem
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Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Lakers2426, thank you for your kind words and congratulations on your new vehicle! Thank you again for the great review!

Mar 30, 2023 -

lakers2426 responded

You are very welcome and deserving keep up the great work. I will be getting all my services there thanks again for what you all do!

March 25, 2023

Nice clean location, professional service personnel. Free coffee and drinks are a nice touch. I will return. More

by Jjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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Mar 25, 2023 -

Jjw responded

I always bring my car to Jim Ellis even though my car is not a Toyota. I think the staff there is very professional and service is pretty quick. My only complaint is that the service department didn't wash my car the last time I was there for an oil change. Other than that five stars.

March 25, 2023

I thought the whole experience was really really good, and I am very pleased with how my sales associate Brian took care of my wife and I. Everything was straightforward, to the point, and I trust the tra More

by Mike F
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will in Finance - Awsome
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Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Mike F, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2023

Excellent service! David your Service Manager is always professional. Your waiting time for maintenance is fast. More

by dianerobinson3214
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dianerobinson3214! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 25, 2023

It very important part of them helping me take good care of my car. I am happy with that. More

by PeggyTaylor752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Peggytaylor752! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 25, 2023

Everyone was not only efficient but cortious. The man who iniately spoke to me at drive up service entrance was Oscar. He was very nice and easy to interact with the process. I would definitely g More

by prine2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Prine2000! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 24, 2023

Very fast! In and out in an hour. Very nice and kind advisors. Thank you! More

by TANNER151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Fredrick
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Mar 26, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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