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Jim Ellis Toyota of McDonough
McDonough, GA
8,595 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,595 reviews
March 29, 2023
Brought the car there and every service there since 2015 got great service each time got great service each time More
by YVONNEM754
Verified CustomerEmployees Worked With
March 29, 2023
Service was great, the store was very clean. Straight forward information about everything, they tried their best get the deal closed. There listened to my concerns and then addressed the issue Straight forward information about everything, they tried their best get the deal closed. There listened to my concerns and then addressed the issues I had. Carlos Diaz was great to work with. Carlos was Extremely efficient at his job, not wasting time seating thinking of what to do next. He knew all the next and right steps. More
by buch7444
Employees Worked With
March 29, 2023
I have coming to this dealership for more than 5 years and they are always precise in their findings of my vehicle. They give you estimates, prices and offer discounts when possible to their customers. and they are always precise in their findings of my vehicle. They give you estimates, prices and offer discounts when possible to their customers. The amount of care they gave me is undescribable. More
by Kathy.Barber2013
Employees Worked With
Other Employees :
William Mason, John Gliem, David Ray
March 29, 2023
Leon was THE BEST,Very helpful and wouldn't quit until I got my car...Thank You so much got my car...Thank You so much More
by Erica
Employees Worked With
March 28, 2023
My experience from start to finish was very pleasant. I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very sati I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very satisfied with Neil and his team. More
by J.Tookes
March 28, 2023
Ms.Bristol was an excellent saleswoman she explained everything without hesitation and showed great concern . everything without hesitation and showed great concern . More
by iownthekitchen0
Employees Worked With
March 27, 2023
My wife and I purchased our first brand-new car from Jim Ellis Toyota. Unfortunately, it was totaled in an accident. Our son also bought a new vehicle From Jim Ellis Toyota, and Dylan was his salesperson. O Ellis Toyota. Unfortunately, it was totaled in an accident. Our son also bought a new vehicle From Jim Ellis Toyota, and Dylan was his salesperson. Our son had so many good things to say about Dylan we also decided to use him. It was the best decision. He was very compassionate and made getting our new replacement vehicle a pleasure. Dylan went above and beyond. I have two other sons looking to get a new car soon, and Dylan will be our first and only choice. More
by Ray L.
Employees Worked With
March 27, 2023
Amazing Experience! I had the wrong appointment and they still worked diligently to get my car serviced and me on the road I had the wrong appointment and they still worked diligently to get my car serviced and me on the road More
by diane.mixon
Employees Worked With
March 27, 2023
Polite service crew when I picked up and when I dropped off. Also when I called off. Also when I called More
by Mandy.teague21
