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Jim Ellis Toyota of McDonough
McDonough, GA
8,595 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,595 reviews
March 31, 2023
Our entire shopping experience was great and quick, thanks to our salesman Leon Poole. Awesome service. thanks to our salesman Leon Poole. Awesome service. More
by Mmejia
Employees Worked With
March 30, 2023
Better than atlanta toyota,very courteous and Lamar has excellent customer rapport, will definitely service my wife's car here. excellent customer rapport, will definitely service my wife's car here. More
by dominicde
Verified CustomerEmployees Worked With
March 30, 2023
Service was great but had an appointment and still took over an hour for a oil changr over an hour for a oil changr More
by WILLTRC
Employees Worked With
March 30, 2023
Clean,polite and knowledgeable. The entire staff makes it a enjoyable visit. I am always pleased with the service I receive The entire staff makes it a enjoyable visit. I am always pleased with the service I receive More
by CHRISTOPHEROSBORNE31
Employees Worked With
March 30, 2023
The service personnel are very professional and knowledgeable about your needs. I would highly recommend them. knowledgeable about your needs. I would highly recommend them. More
by L6buzz
March 30, 2023
Was very patient and helped me get the car I wanted. He Hooked me up good! He Hooked me up good! More
by jsimon2900
Employees Worked With
March 30, 2023
In and out in less than an hour! Complimentary 5k service on a Saturday afternoon around 4 pm. Very clean, professional, fast. The way customer service should be. Thank you! Complimentary 5k service on a Saturday afternoon around 4 pm. Very clean, professional, fast. The way customer service should be. Thank you! More
by j.russell.mitchell
March 30, 2023
Good service, in a timely manner, Reid Millikan , is the best service manager I have ever seen at a dealership. I would recommend the service department there to anybody needing work on their Toyota..Reid M best service manager I have ever seen at a dealership. I would recommend the service department there to anybody needing work on their Toyota..Reid Millikan is upbeat, positive, and honest when it comes to dealing with your car or truck. And is a true asset to the dealership. More
by one_bolt
Employees Worked With
March 30, 2023
Carlos Diaz was very nice. I can't say anything nice about the finance department. The added on things, extended warranty which is not necessary, the replacement keys policy, s I can't say anything nice about the finance department. The added on things, extended warranty which is not necessary, the replacement keys policy, some Allstate thing that I'm not sure what it's for, all added $10,000 to the amount. At no time was I told at an added price. I see now why I wasn't allowed to pay cash for the car like I wanted. Rather dirty dealing! More
by tanajam2014
Employees Worked With
