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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
Verified Customer
April 12, 2023
I left my car , someone take me home and come get me when my car was finish , they all sweet in there and willing to do whatever make we the customer feel good when my car was finish , they all sweet in there and willing to do whatever make we the customer feel good More
by WDELORES56@yahoo.com
Employees Worked With
The best Raymond
April 12, 2023
They made it so easy. The team is super helpful and made it an enjoyable buying experience. I would definitely purchase. another vehicle from here and would recommend it t The team is super helpful and made it an enjoyable buying experience. I would definitely purchase. another vehicle from here and would recommend it to my family and friends! More
by KARARUTLAND911
April 11, 2023
The amount of time it took >40 mins for someone to come out was disappointing when I had an appointment. This is first time I have experienced this at your dealership and hope it is a one off and not hap out was disappointing when I had an appointment. This is first time I have experienced this at your dealership and hope it is a one off and not happen again. More
by GRIMES4@Bellsouth.net
Employees Worked With
NA
April 11, 2023
My service person could use a customer service class. He sent a text stating car completed but never followed up with me in a conversation, no thank you for choosing us...nothing. So I paid and walked ou He sent a text stating car completed but never followed up with me in a conversation, no thank you for choosing us...nothing. So I paid and walked out. Debating on whether or not to even come back. My other service people in the past have been top notch, from start to finish. More
by HMF1218
April 11, 2023
The service department is helpful and great with providing updates on the status. The coffee bar is a nice touch providing updates on the status. The coffee bar is a nice touch More
by ShelbyLMorrison
April 11, 2023
Reid always does a fantastic job taking care of us and our vehicle. He is the best. our vehicle. He is the best. More
by Wilsontod
Employees Worked With
April 11, 2023
David Washington was awesome! He really listened to what we needed and helped us accordingly! Highly recommend him and the dealership! He really listened to what we needed and helped us accordingly! Highly recommend him and the dealership! More
by lisa arce
Employees Worked With
