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Jim Ellis Toyota of McDonough
McDonough, GA
8,575 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,575 reviews
Verified Customer
April 08, 2023
Keisha was an absolute pleasure to do business with when purchasing my new vehicle at Jim Ellis Toyota. She is very professional, answered all of my questions, and remained patient and diligent while repres purchasing my new vehicle at Jim Ellis Toyota. She is very professional, answered all of my questions, and remained patient and diligent while representing me throughout the entire process. I highly recommend her services and would do business with her again! More
by matthew
Employees Worked With
April 07, 2023
Leon was wonderful and made sure I got what I wanted! Wonderful experience Great day!! Wonderful experience Great day!! More
by Heather
April 07, 2023
Neal was perfect! ! From the pleasant phone call to the entire process of the purchase of a new truck for my dad. Great customer service. If you’re looking for a great ! From the pleasant phone call to the entire process of the purchase of a new truck for my dad. Great customer service. If you’re looking for a great certified sales consultant, he the right person! More
by Meek516
Employees Worked With
April 07, 2023
Victoria was my service advisor and provided detail description of the repairs needed. Kept me up-to-date on the service tech progress. Service required my car to be kept overnight and Victoria arran description of the repairs needed. Kept me up-to-date on the service tech progress. Service required my car to be kept overnight and Victoria arranged Lift transportation both days. I trust Victoria advice when it comes to my car repairs. More
by DMART1103
Employees Worked With
Victoria - Service Dept
April 07, 2023
Written quote price was not honored after staying for two and half hours very disappointed. two and half hours very disappointed. More
by msladyd4u
April 07, 2023
I came in to dealership to get oil change because maintenance message came on and they never figured why my message would not go off. They wanted to charge me a diagnostic fee to tell me if something maintenance message came on and they never figured why my message would not go off. They wanted to charge me a diagnostic fee to tell me if something was wrong. I went to another place to run a free diagnostic and they told me no codes were coming up as to what was wrong. I don’t feel your techs don’t know what they are doing to turn off a simple maintenance message or figure out if anything was wrong with out charging me an a lot of money More
by odlevin619@aol.com
Employees Worked With
April 06, 2023
Javon Harris was amazing, He helped me get the car I wanted and I will definitely recommend my family and friends. wanted and I will definitely recommend my family and friends. More
by Mrsramirez01
Employees Worked With
