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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,600 reviews

April 16, 2023

Everything was great good service I 🙌 thank you I received good service is good 👍 🙏 I More

by kareliamld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Kareliamld, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Great getting me in and out and offering things that need to get fixed on More

by One_drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Excellent customer service! Went above and beyond! Great car buying experience. Jamari was excellent at his job. More

by karen_lorraine_jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Karen_lorraine_jones! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 16, 2023

Took my car to get fixed and Gave me a loaner, can't complain about that More

by ehrenberg7782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ehrenberg7782, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Keisha and Michael was great to work with! I would recommend Jim Ellis Toyota to anyone interested in a new vehicle. More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Annie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 15, 2023

Easy to work with and kept in touch the whole way through my purchase even though I was making the purchase from Wyoming! More

by SANDY.FEYHL
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Sandy.feyhl, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

April 14, 2023

Carlos was great. Highly recommended! I’ll be back in the future. Best experience I have had at a dealership. More

by Chris Carbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Chris Carbo, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 14, 2023

Outstanding service! Great customer service. My service provider Victoria was excellent and provided great service. More

by evans290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinerz
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Evans290, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 14, 2023

Reed's customer service is amazing ! Oil change went quick and easy ! Love McDonoughs dealership because of REED !! Thank You REED ! More

by SADIESSNICOLE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
REED
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Sadiessnicole@gmail.com, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 14, 2023

Service Technicians are always friendly and greet you pretty quickly but appointment times are never honored. You still have to wait, sometimes even as long as 2hours More

by zaniyah1980
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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