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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,571 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,571 reviews

April 11, 2023

David Washington was awesome! He really listened to what we needed and helped us accordingly! Highly recommend him and the dealership! More

by lisa arce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

lisa arce responded

David Washington was awesome! He really listened to what we needed and helped us accordingly! Highly recommend him and the dealership!

April 11, 2023

David Washington is really good with us ,he really help a lot with everything that we need More

by leac22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Leac22, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 11, 2023

Nichelle greeted me at the car. Although I arrived after technicians had left for the day, she explained that my car would be checked the next day. The next day, she kept me notifie More

by larryvicky.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Larryvicky.smith! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 11, 2023

Service tech was very friendly and fast with getting service. Explaining services and made the experience pleasant. More

by MNM256@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mnm256@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 11, 2023

Overall great service. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. More

by Mike7Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mike7mc, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 11, 2023

Great customer service. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. More

by Lsmith34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Lsmith34! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 11, 2023

Very quick with servicing my vehicle. They were professional and efficient in handling my vehicle More

by hlayton70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

April 10, 2023

Very patient, attentive, informative, and dedicated. Made my comfort ability his top priority. Amazing Service! More

by dahira viera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Dahira Viera, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 10, 2023

Beautiful I enjoyed my time there They serve coffe, tea, I enjoy it I love the shop More

by RUTH.JULIAA11
Recommend Dealer
Yes
Employees Worked With
Idk, she was a black women
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ruth.juliaa11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 10, 2023

My service professional was outstanding He was very knowledgeable, concerning my issues He made the difference.. More

by Soloman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Soloman1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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