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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,599 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,599 reviews

April 20, 2023

Reliable. Customer friendly. Shows up on time and painless process with buying a car. Hight recommend. More

by Shakele Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Shakele Johnson, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 19, 2023

The service rep I had she was wonderful she provided great service thumbs up. Yes More

by TaChara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria steinetz
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May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Tachara, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 18, 2023

Dylan made the process so easy. I was in and out of the dealership in no time. I highly recommend Dylan Kersey. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Kay, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 17, 2023

I really appreciate working with Katie. She does an outstanding job talking through service options More

by KALI.ALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kali.alford! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 17, 2023

Very pleased with timely service. Reid was very helpful and and took time to answer questions and explain options. More

by MCCLUNGAA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mcclungaa, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 17, 2023

My service was done before estimated pickup and Victoria was very nice/helpful. The bathroom and waiting area was clean. More

by Ajlane7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ajlane7451, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 17, 2023

Everybody Was great an very helpful, the process was fast i had a wonderful experience More

by MR.CITYLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, JD Barksdale
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mr.citylites, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 17, 2023

Czech made my car buying experience very pleasant. No hiccups along the way, he was able to answer all my questions. He’s very professional and is a very knowledgeable sales person. I highly recommend More

by Shanice L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Czech Mills
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Shanice L., thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 16, 2023

Good customer service and communication about things getting done to car. Car service time has been better last two times I came in to get service done. More

by Anntt3148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service writer name but he was good and helpful
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Anntt3148, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 16, 2023

Everything was great good service I 🙌 thank you I received good service is good 👍 🙏 I More

by kareliamld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Kareliamld, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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