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Jim Ellis Toyota of McDonough
McDonough, GA
8,700 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,700 reviews
May 17, 2023
My service advisor was great. Very thorough and informative. Made my visit a good experience Very thorough and informative. Made my visit a good experience More
by antwoneyoung791
Verified Customer
May 17, 2023
Mallory and Leon were great representatives. I was able to find what I need and not spend all day in the dealership. Every staff member was pleasant. I was able to find what I need and not spend all day in the dealership. Every staff member was pleasant. More
by adetrius0618
May 16, 2023
The service was very fast. They fixed it right the first time. The car was left clean and washed. They fixed it right the first time. The car was left clean and washed. More
by 19jstandard
May 16, 2023
I like that my appointment means something to them and my time is valued. Easy in and out. time is valued. Easy in and out. More
by chrissyroth76
Employees Worked With
May 16, 2023
Excellent service. Didn't push extra products. Free coffee! Took a little longer than I'd like but otherwise great. Didn't push extra products. Free coffee! Took a little longer than I'd like but otherwise great. More
by TOKRUTNY
Employees Worked With
May 16, 2023
It was explained to me what was need and the work completed at the time stated completed at the time stated More
by acofloyd
Employees Worked With
May 15, 2023
I appreciated the customer service provided. Was happy with the feedback provided as well. Also happy with reviving multiple quotes for tires Was happy with the feedback provided as well. Also happy with reviving multiple quotes for tires More
by COACHASHLEYB@YAHOO.COM
Employees Worked With
Katie, I don't remember her last name. In the service department
May 15, 2023
David Washington was a great help! He was able to answer every question we had, and was very patient with us while we made our decision. 10 out of 10! We will be back! He was able to answer every question we had, and was very patient with us while we made our decision. 10 out of 10! We will be back! More
by jclemons2506
Employees Worked With
May 15, 2023
David Washington was great! Amazing customer service and extremely helpful ! By far the best car buying experience I’ve ever had Amazing customer service and extremely helpful ! By far the best car buying experience I’ve ever had More
by Magen.moore9514
Employees Worked With
