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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,699 reviews

May 18, 2023

Rose was absolutely the best! She was professional and cared about my needs. She was quick and very helpful. The best I’ve had the pleasure of working with easily. Give her a rais More

by JINESHBP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jineshbp! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2023

Professor, efficient, customer oriented, knowledgeable knowing how to translate the customer’s need into language for the Service Tech on the work order. Does a great explanation of the Diagnostic Test t More

by cschamel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Smith
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cschamel0! Thanks again for your business! Take care!

May 18, 2023

I was very happy with the way Neil William handled my sales he did it very well. I have just recommended a friend to him. More

by BESSEMOBENAKEM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Bessemobenakem1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 18, 2023

Excellent,. ... Excellent... Awesome Job..I really appreciate all that you do. Ms.Victoria should be the employee of the year. She is very attentive, knowledgeabl More

by Christie4real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Christie4real, your positive review means a lot to us and we’re happy we could help you! We can't wait to see you again, have a great day.

May 18, 2023

Jim Ellis Toyota went the extra mile to sell is our vehicle. Just another reason why our family has purchased 9 vehicles within the Jim Ellis network. More

by ian28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Ian28, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 17, 2023

Oscar is a pleasure to work with. His professionalism and cheerful attitude are appreciated. Thanks Oscar! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Ricky, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

they were wonderful They were all set helpful and through. They made purchasing the Truck very easy. Thankyou so much. More

by drake.nemyer@restoration1.com
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Drake.nemyer@restoration1.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

David Washington is the coolest ever also had very cool balloons blab blah blah blah More

by Heather Nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Heather Nicholson, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

David Washington has been a wonderful help in choosing the most perfect 2020 Toyota Highlander. More

by hnich22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Hnich22, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 17, 2023

My service advisor was great. Very thorough and informative. Made my visit a good experience More

by antwoneyoung791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Antwoneyoung791! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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