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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,577 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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Today: 7:30 AM - 7:00 PM Open Now
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,577 reviews

April 18, 2023

Dylan made the process so easy. I was in and out of the dealership in no time. I highly recommend Dylan Kersey. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Kay, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 17, 2023

Czech made my car buying experience very pleasant. No hiccups along the way, he was able to answer all my questions. He’s very professional and is a very knowledgeable sales person. I highly recommend More

by Shanice L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Czech Mills
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Shanice L., thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 17, 2023

Very pleased with timely service. Reid was very helpful and and took time to answer questions and explain options. More

by MCCLUNGAA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mcclungaa, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 17, 2023

My service was done before estimated pickup and Victoria was very nice/helpful. The bathroom and waiting area was clean. More

by Ajlane7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ajlane7451, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 17, 2023

Everybody Was great an very helpful, the process was fast i had a wonderful experience More

by MR.CITYLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, JD Barksdale
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mr.citylites, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 17, 2023

I really appreciate working with Katie. She does an outstanding job talking through service options More

by KALI.ALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kali.alford! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Good customer service and communication about things getting done to car. Car service time has been better last two times I came in to get service done. More

by Anntt3148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service writer name but he was good and helpful
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Anntt3148, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 16, 2023

Everything was great good service I 🙌 thank you I received good service is good 👍 🙏 I More

by kareliamld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Kareliamld, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Great getting me in and out and offering things that need to get fixed on More

by One_drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Excellent customer service! Went above and beyond! Great car buying experience. Jamari was excellent at his job. More

by karen_lorraine_jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Karen_lorraine_jones! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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