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Jim Ellis Toyota of McDonough
McDonough, GA
8,700 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,700 reviews
Verified Customer
May 30, 2023
Excellent service all around . Pleasant and accommodating. Five star service with everyone I came in contact with! Pleasant and accommodating. Five star service with everyone I came in contact with! More
by canndiva45
May 30, 2023
Overall, the dealership is okay. The customer service is very good. Always get a good service technician. The customer service is very good. Always get a good service technician. More
by KEITHMILLS
Employees Worked With
May 30, 2023
They seem to be very professional and knowledgeable with its products....my sale person King Davis was excellent. its products....my sale person King Davis was excellent. More
by leroywalk49
May 30, 2023
They had been trying for two months to get us the right vehicle and they really came through for us. vehicle and they really came through for us. More
by KMCANTY1960
Employees Worked With
May 30, 2023
I've been a loyal service customer since my purchase of my vehicle at that dealership. The people are great, personable, and transparent. my vehicle at that dealership. The people are great, personable, and transparent. More
by OMAR12EIGHTEEN
Employees Worked With
May 30, 2023
Oscar was friendly and helpful. My wait was about as long as I expected for the service and I am happy with the results. My wait was about as long as I expected for the service and I am happy with the results. More
by DAVEOFTHENORTH
Employees Worked With
May 30, 2023
Had a great experience with Keisha. Definitely recommend coming to Jim Ellis and asking for her. Definitely recommend coming to Jim Ellis and asking for her. More
by perelhumberto732
Employees Worked With
May 30, 2023
Keisha was great throughout the whole process of buying this truck, and made it a lot quicker when I finally got to the dealership. She’s great and I would definitely come back. this truck, and made it a lot quicker when I finally got to the dealership. She’s great and I would definitely come back. More
by jconnorthompsonc
May 30, 2023
Thank you so much to the service team, I always enjoy Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! More
by MALLORYROBERTS80
Employees Worked With
Other Employees :
Katie Kerce
