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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,770 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,770 reviews

October 18, 2025

Asyndrea walked me through every step of being a first time car buyer with ease! More

by Amathis1885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your review! We are thrilled to have been able to provide you with a smooth and stress-free experience as a first time car buyer. We appreciate your business and look forward to serving you again in the future.

October 18, 2025

Leon Poole is a great asset to the Toyota team! My husband and I appreciated your help in selecting our car. Toyota cars are very reliable and efficient! Leon Poole is always friendly and professio More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and glowing review! We are thrilled to hear that you had a positive experience with Leon and our Toyota team. Providing reliable and efficient vehicles is what we strive for, and we are happy to have you as a satisfied customer. Thank you for choosing Toyota and please let us know if there is anything else we can assist you with in the future.

October 18, 2025

Great customer service, friendly, fast and definitely will recommend. Syn is great and great for business. More

by Ataviamays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We strive to provide top-notch customer service and are thrilled to hear that you had a great experience with Syn. We appreciate your recommendation and are grateful for your business. Have a fantastic day!

October 15, 2025

Neil Williams is the best of the best. Very professional and thorough. Neil remembers the slightest detail and takes very good care of his clients. Highly recommend him for any vehicle pur More

by imranmohammed0527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Witham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're so glad to hear that Neil Williams provided you with a professional and thorough experience at Jim Ellis Toyota. We truly appreciate your recommendation and look forward to continuing to provide excellent service for all your vehicle needs. Thank you for choosing us!

October 13, 2025

I was so hoping that the change of ownership would help this dealer, but nope, it's still a sleazy Toyota dealer. Think how many cars Toyota could sell if only they would clean up their dealerships. Wo More

by want_to_buy_a_car
Recommend Dealer
No
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Oct 16, 2025 -

Jim Ellis Toyota of McDonough responded

We’re truly sorry to hear about your disappointment and that your experience didn’t reflect the high standards we strive for under our new ownership. Your feedback is valuable, and we’d appreciate the opportunity to understand what went wrong and work toward making it right. Please reach out

October 09, 2025

Thank you Syn for helping me get my new car! Come see her! Very helpful and knowledgeable More

by generalhype79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank YOU for trusting us with your car buying experience! We're thrilled to hear that Syn was able to provide you with excellent service. We can't wait for your next visit! 🚗💨

September 30, 2025

Amari Holland was nice and has a wonderful personality and knows her stuff!! Will be back More

by Tonyawright7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2025

Great People. Great Cars. Go Get A Car With Hung Nguyen Hes Great! Very Funny More

by Chris Golden JR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hung, Nguyen
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Oct 03, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review! We are glad you had a great experience with Hung Nguyen and our team. We strive to provide exceptional service and top-quality cars. Come back anytime and we'll make sure to keep the laughs coming!

September 29, 2025

Amari Holland was great to work with! Any one I would recommend would be to her to anyone I know! More

by msrhondarn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We are thrilled to hear that Amari Holland provided exceptional service. We truly appreciate your recommendation and look forward to serving you and your friends in the future.

September 25, 2025

Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis More

by japowers09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your amazing review! We're so glad that Carlos provided an exceptional sales experience for you. We are lucky to have him on our team. Thank you for choosing Jim Ellis!

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