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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,596 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,596 reviews

April 16, 2025

I Deal with My Ried and Everytime I Visit Jim Ellis He Perfoms Amazing and Gets things taken care of for My Wife and I He Deserves the 15 on the 1 to 10 scale 👍 More

by paulbratcher673
Recommend Dealer
Yes
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Wow—thank you for the awesome review! We're so glad to hear that Reid continues to impress every time you visit. Going above and beyond for you and your wife is what we aim for, and a 15 out of 10 means the world to us! We'll be sure to pass along your kind words to him. See you next time!

Apr 19, 2025 -

paulbratcher673 responded

Thank You VERY Much

Apr 19, 2025 -

paulbratcher673 responded

Thank You and Good quality Work Should be Noticed 👍

April 14, 2025

Had a few questions about how the selling process went and Shanya was able to answer all of my questions and concerns thanks guys! More

by michealf
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the great feedback! We’re happy to hear Shanya was able to answer all your questions and make the selling process clear and easy. We appreciate you choosing Jim Ellis Toyota of McDonough—don’t hesitate to reach out if you need anything else!

April 14, 2025

Mr Niel Done and Excellent Job with helping Me with the Purchase of My New 2025 Toyota Tacoma, also Mr Michael in the Finance Department Did A Wonderful Job Helping Me with My Financially with My Purchase More

by paulbratcher673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Congratulations on your new 2025 Toyota Tacoma! We're so glad to hear that Mr. Neil and Mr. Michael provided you with excellent service throughout your purchase experience. Your kind words mean a lot, and we’re thrilled that everything went smoothly for you. Enjoy your new ride, and welcome to the Jim Ellis Toyota of McDonough family!

April 14, 2025

I don't recommend coming to this dealership I was treated like less than a person from Victoria More

by thritylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Steinetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

We’re truly sorry to hear about your experience. At Jim Ellis Toyota of McDonough, every customer should feel valued and respected, and it’s disappointing to hear that you felt otherwise. We take your feedback seriously and will look into this matter internally. If you're open to it, please contact us directly so we can better understand what happened and work to make it right.

April 14, 2025

Took my Jeep here to sell it for cash and the process was very quick and easy. Shanya took good care of me and the staff is very welcoming! More

by mallory
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the kind words! We're happy to hear the process was quick and easy for you. Shanya and the rest of our team truly appreciate your trust—glad we could make selling your Jeep a smooth experience. Don’t hesitate to reach out if you ever need anything else!

April 14, 2025

Mr Niel Done and Excellent Job with helping Me with the Purchase of My New 2025 Toyota Tacoma, also Mr Michael in the Finance Department Did A Wonderful Job Helping Me with My Financially with My Purchase More

by paulbratcher673
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Congratulations on your new 2025 Toyota Tacoma! We're so glad to hear that Mr. Neil and Mr. Michael provided you with excellent service throughout your purchase experience. Your kind words mean a lot, and we’re thrilled that everything went smoothly for you. Enjoy your new ride, and welcome to the Jim Ellis Toyota of McDonough family!

April 13, 2025

Mr. Poole was very helpful and informative about the vehicle which fits my needs. I am very thankful! Thank you very much ! More

by Sturman457
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

Excellent service , great customer service , very helpful employees, I liked it here , very nice and friendly place . More

by tracysao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2025

Had a great time getting a 2025 Toyota Corolla @ Jim Ellis McDonough. My sales person Jermaine Hill was very helpful and friendly ! Definitely recommend for the people at the product ! Life time engine More

by Trevor H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Jermaine Hill and that you’re happy with your 2025 Toyota Corolla. The lifetime engine and transmission coverage, along with free oil changes, are definitely great perks, and we’re excited to hear you plan to keep your car for many years to come! We truly appreciate your recommendation and look forward to serving you for years to come.

April 11, 2025

Dani and hudson made my buying experience so fun! I had a smile on my face the whole way. My car was in transit and they made sure they was transparent when me and kept me in the loop the whole way. More

by Valhamplin34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your experience. We’re thrilled to hear that Dani, Hudson, and Zack made the entire process enjoyable and kept you informed throughout. It’s always our goal at Jim Ellis Toyota of McDonough to provide a transparent and welcoming experience from start to finish. We truly appreciate your trust in our team and are so glad to have you as part of the Jim Ellis family. Enjoy your new vehicle and thank you for choosing us.

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