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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,164 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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February 12, 2025
Phil is an absolute gem! ! I am always last minute with my oil changes and need to get in quickly. The closest KIA to me is unwilling to accept walk ins and booked out weeks i ! I am always last minute with my oil changes and need to get in quickly. The closest KIA to me is unwilling to accept walk ins and booked out weeks if not months but Jim Ellis Kia gets me in and out with no appt in under two hours. This last time Phil got me out in under an hour. Customer service is unmatched and I will not go anywhere else! More
by Kwright802
Verified CustomerEmployees Worked With
February 11, 2025
nice people and great customer service. i liked the video sent to me about my service i liked the video sent to me about my service More
by Allenedgeell
Employees Worked With
February 11, 2025
Friendly and responsive, even though I made the mistake of buying my Telluride from another dealer. of buying my Telluride from another dealer. More
by Rwnix
February 11, 2025
Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet areas, televised areas & a coffee machine are all provided during wait times, even Lyft. More
by MG.CHRISTENE
Employees Worked With
February 10, 2025
Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning Couldn’t be happier. Great seeing a familiar face &will be returning More
by DAVIDKMCCOLLUM
Employees Worked With
February 09, 2025
The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More
by paradke
Employees Worked With
February 07, 2025
KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. on my Sedona. Will return for future service. More
by Janjoe97
February 06, 2025
The dealership for me in quickly for a recall I waited months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. More
by CELENAOCONNELL1
Employees Worked With
February 06, 2025
Too expensive service, burns a big hole in the pocket. I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation tha I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation that could have costed me more than 2000 USD for a 2022 KIA SOUL. still I end up paying more than 500 USD by choosing top recommendations only. Not sure what kind of diagnostics make this expensive recommendations More
by SHARAD
Employees Worked With
