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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,143 Reviews

4,143 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 30, 2025

Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dstass22! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

January 27, 2025

I always have a great customer service experience at this location. I will always choose this dealership. More

by Cbenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Cbenas! Thanks again for the positive feedback, and we hope that you have a great day!

January 27, 2025

The service i received was too knocked! The professionalism is without question done with care. More

by lorenzocoxsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Lorenzocoxsr! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 27, 2025

Love that I get a wash and a charge while addressing any service issues. Happy with my Kia EV6 More

by RNORTHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 26, 2025

I appreciate them fixing the recall stuff. My tire was short on air and they didn't put any in. More

by dsrsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Dsrsinc, at our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

January 26, 2025

The service was really quick and the girl that was helping me was really nice and kept me updated the whole time about me car. More

by ryanstaton02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl with dark hair away from the service entrance
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Ryanstaton02! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 26, 2025

Sheldon was amazing! 5-star service. He was attentive and responsive, listened for what was important to me and even thoughtful enough to check in on me after a medical p More

by aprilmphillips
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Aprilmphillips, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 25, 2025

Caitlyn Quinn was my service advisor. She explained service being done upon arrival for my appt. She delivered reviewed work done in person and asked if I had any questions. Thank you More

by gwpgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Quinn Service
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Gwpgt! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 31, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Gwpgt! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

January 25, 2025

I was helped by two guys setting up the appt and picking up and both were beyond great. More

by PATCH.MURPHY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

Jan 31, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

January 24, 2025

I always get great service at Jim Ellis of Kennesaw. They are thorough, friendly and conscientious. More

by OLANIKETHORPE
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Crabb
Jan 25, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Olanikethorpe! Thanks again for your business! Take care!

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