Jim Ellis Kia of Kennesaw - Service Center

Dropped car off with appointment for not a complex one part warranty repair and left it. It was not touched or repaired in 12 days nor was part order. Took to other dealership and was repaired in 3 days a part warranty repair and left it. It was not touched or repaired in 12 days nor was part order. Took to other dealership and was repaired in 3 days and back to me! More

She made it very easy to get what I needed done to my car for my trip. for my trip. More

Norris was very knowledgeable and kept me updated on my car service. Thanks ?? I am very satisfied with my car service recently. car service. Thanks ?? I am very satisfied with my car service recently. More

Professional Professional and fast Great customer service but needs military discount and coupons Will recommend but needs military discount and coupons Will recommend More

They held my car captive for over a week, didn't return my calls, likely allowed rats to nest in the engine compartment, and wanted to charge $500+ to clean my fuel system (the car has been running fine). my calls, likely allowed rats to nest in the engine compartment, and wanted to charge $500+ to clean my fuel system (the car has been running fine). I'm not sure why the engine stalled that one day but taking it to this Kia dealer was a mistake. More

Great experience and interaction with Ms. Bell. The service wait was short and I was keep up-to-date during my car maintenance service.... thank you. Bell. The service wait was short and I was keep up-to-date during my car maintenance service.... thank you. More

Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT More

Amazing customer service she was a peach to work with I will come again service always 100 percent 😊 this will be my new home for all further services will come again service always 100 percent 😊 this will be my new home for all further services More

Great customer service Great customer service! Mark had great communication with me the whole time. Thank you! Mark had great communication with me the whole time. Thank you! More

Efficient and friendly! Finished right after our lunch! Wait time was excellent and the video of what was done was a special treat! Finished right after our lunch! Wait time was excellent and the video of what was done was a special treat! More