Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,159 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Kris was super nice! Ordered me a Lyft and to and from home and my car was actually done in a couple of hours, when I thought it was gonna be an all day thing. Ordered me a Lyft and to and from home and my car was actually done in a couple of hours, when I thought it was gonna be an all day thing. More
Great service, loved working with Sheldon! We were out in a good amount of time and appreciated the expedited process. We were out in a good amount of time and appreciated the expedited process. More
The service was professional and smooth. We had prior purchase with Kia of Cobb County before Jim Ellis! We had prior purchase with Kia of Cobb County before Jim Ellis! More
I appreciated their communication with me the most. They had my car fixed quicker than planned. They had my car fixed quicker than planned. More
This was my first visit to IKEA dealership or any dealership in General. The parking lot was a little confusing however the surface was top-tier. I was assisted by Mr. Robert Billings, who walked me dealership in General. The parking lot was a little confusing however the surface was top-tier. I was assisted by Mr. Robert Billings, who walked me through every step of the process and at pick up quickly recognize me and further assisted me in billing, as well as bringing my car around for me. His customer friendly attitude, as well as bright smile, made this a very quick, easy, and pleasant experience. More
The dealership is nice it’s clean I have no complaints in that area. That pretty much domes it up. that area. That pretty much domes it up. More
Everything went smoothly, I was in and out quickly and Kris was great, as always. Kris was great, as always. More
The people were great, though it took three weeks to get my car back for only four hours of labor, and getting an actual person on the phone is next to impossible, all you get is an automated voice. my car back for only four hours of labor, and getting an actual person on the phone is next to impossible, all you get is an automated voice. More
This was the worst experience from start to finish that I have ever had with a dealership. There was no proactive communication and the customer service manager was completely unprofessional when I finally have ever had with a dealership. There was no proactive communication and the customer service manager was completely unprofessional when I finally picked up the car after almost FIVE months. More