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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,181 Reviews
Call Service Center (404) 445-2636

4,181 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 25, 2025

Everyone there was pleasant. Cailyn was very helpful and courteous. She helped get me in and out of there for the oil change and tire rotation. More

by packahso2
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Packahso2! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2025

This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Marissa! Thanks again for your business! Take care!

April 25, 2025

Kris always comes out and greets me when i drop off my vehicle. Great updates on timeframe as well More

by 287347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 24, 2025

Efficient and helpful Applied my online coupon and prioritized my future work orders in order of necessity More

by tcb30067
Recommend Dealer
Yes
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Apr 25, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tcb30067! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 22, 2025

I was out in under an hour and 15 minutes, Kris was very professional and helpful! More

by DANIEL63872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Daniel63872, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2025

Jim Ellis has a great and helpful staff and a clean, comfortable environment. I’ve bought two vehicles here. More

by TKATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Tkater, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 18, 2025

Good Good coffee, and I even washed the car This will be the end of the survey More

by sstfxx
Recommend Dealer
Yes
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Apr 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Sstfxx! Thanks again for your business! Take care!

April 16, 2025

Double check everything. They didn’t even put windshield washer fluid in my car. Dissatisfied More

by MELISSAGOHM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Kia of Kennesaw responded

Melissagohm21, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

April 16, 2025

Adnan is a wonderful mechanic who will always have my trust in taking care of my car. More

by kellyvial72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Beganovic
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Apr 18, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Kellyvial72! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 14, 2025

Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as More

by patricktansor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Patricktansor! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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