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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,019 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,019 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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December 31, 2024
The dealership was clean, spacious, and closer to home for me. The sales person that worked with me was very nice and helpful. for me. The sales person that worked with me was very nice and helpful. More
by Darrianlaruemoore
Verified CustomerEmployees Worked With
December 30, 2024
Have taken my car there multiple times for same issue. Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they rea Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they realized the wrong actuator was put on and now they have to reorder it. Somehow my battery died in the midst of all of this and I had to pay $400 for a new one and I don’t think I should have had to pay it because I think it was for something that they did. More
by CASEYWYATT1212
December 29, 2024
I got a cust service rep by accident when I left feedback on the auto system. Glad I did bc not only did they take walking but the service i rcvd was efficient and complete. I the time it took to make the c on the auto system. Glad I did bc not only did they take walking but the service i rcvd was efficient and complete. I the time it took to make the call, walk in, get service & leave, I still had not rcvd a call back from my typical dealer for an appt. I will definitely be back to this dealership More
by R.M
Employees Worked With
December 29, 2024
Kevin and Bryson are very approachable with any questions or concerns we have even after the purchase of K5 Nicholas leased. or concerns we have even after the purchase of K5 Nicholas leased. More
by NICKJOH2
December 28, 2024
Great experience. They were quick and courteous and completed the work ahead of the estimated time. They were quick and courteous and completed the work ahead of the estimated time. More
by ashtongcarpenter
Employees Worked With
December 26, 2024
My service advisor Phil Joyce did an excellent job getting me in and out in reasonable time. Everything was explained about the service and the questions I had were addressed. getting me in and out in reasonable time. Everything was explained about the service and the questions I had were addressed. More
by NBKBIKES23
Employees Worked With
December 26, 2024
Everyone has been polite, patient, and professional. So far my car issue is being addressed. So far my car issue is being addressed. More
by B9636267
Employees Worked With
December 25, 2024
Always made aware as to the progress of the vehicle. Great customer service. Love Kia Great customer service. Love Kia More
by JJKVKING
