Jim Ellis Kia of Kennesaw - Service Center

Poor experience due to lack of communication and the 2 1/2 months my car was there. 1/2 months my car was there. More

Diana was very thorough and courteous considering our vehicle, and the safety of my family vehicle, and the safety of my family More

Nick Morrow was absolutely amazing. He didn’t waste our time & got straight to the point. We never felt pressured or that he was trying to put a show on for us like the other dealership He didn’t waste our time & got straight to the point. We never felt pressured or that he was trying to put a show on for us like the other dealerships we visited. More

Mark is great to work with and ensures that your auto needs are taken care of. A pleasure to work with needs are taken care of. A pleasure to work with More

I liked that they were quick and that it was a very clean service area. service area. More

Very unfriendly and not compassionate. No willingness to help. Had to call several times to try to get an answer and always felt like a bother. No willingness to help. Had to call several times to try to get an answer and always felt like a bother. More

Great service. Thay make sure you are taken care of and they are very professional. Thay make sure you are taken care of and they are very professional. More

The reason I come to Kia dealership is Dianna Bell’s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m satisfied with the service. More

Great service. Got the service done quicker than promised. Car was cleaned and delivered to the front parking Got the service done quicker than promised. Car was cleaned and delivered to the front parking More

Terrible service! They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring w They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring which one of rhe the things they did was spark plugs. I took car back and micheal theses cars do that but I paid for the service so i left car to be fix. Once i picked it up engine light comes on again for samething so i take car back. This time they kepr my car a month with no communication beside it hasnt go to. I went in person and Michael was very rude stating he's tired of me and then technician comes hollering and yelling he's had cars 9 and 12 months, what makes me think im special. They proceeded to not only fix my car but also no refund nor loaner with such long period without car. More