Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,019 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,019 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Sort by
January 04, 2025
I did not have an appointment, but I was treated as if I had an appointment. I was checked in quick. The service was great and the staff were very friendly and informative through the whole process. had an appointment. I was checked in quick. The service was great and the staff were very friendly and informative through the whole process. More
by ROSANNARPS
Verified CustomerEmployees Worked With
January 04, 2025
Excellent service on my 2012 Kia Spirtage. Excellent customer service. Everyone was so friendly respectful and polite. I highly recommend Jim Ellis Kia for your car repairs. Excellent customer service. Everyone was so friendly respectful and polite. I highly recommend Jim Ellis Kia for your car repairs. More
by BeachLoveSand25
Employees Worked With
January 02, 2025
The staff was competent, courteous, and precise. I’ll be back to get my car fixed once I’m ready. I’ll be back to get my car fixed once I’m ready. More
by PACURETON
Employees Worked With
January 01, 2025
Mark and Kris will not disappoint in their commitment to quality service. If you need your Kia service this is the place to go. M.Green quality service. If you need your Kia service this is the place to go. M.Green More
by jazzseeker
January 01, 2025
Staff always friendly and accommodating. Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 More
by Abbas
Employees Worked With
January 01, 2025
Kristian Musgrove provided excellent service. I look forward to my next service in 6 month’s. I look forward to my next service in 6 month’s. More
by BARIKA.SADIQ
Employees Worked With
January 01, 2025
The process for a service writer needs to be better streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however greeting people stand there waiting for help and letting know someone will assist them ASAP would be helpful so people know who is next in line. More
by Mona26
Employees Worked With
January 01, 2025
The person helping me was very professional my wait time was not long at all was not long at all More
by boydkl70
Employees Worked With
December 31, 2024
Very attentive and eager to take care of my sevice. Performed exactly as they said they would. Performed exactly as they said they would. More
by kellycooke
Employees Worked With
