Jim Ellis Kia of Kennesaw - Service Center

I was out in under an hour and 15 minutes, Kris was very professional and helpful! professional and helpful! More

Jim Ellis has a great and helpful staff and a clean, comfortable environment. I’ve bought two vehicles here. comfortable environment. I’ve bought two vehicles here. More

Good Good coffee, and I even washed the car This will be the end of the survey the end of the survey More

Double check everything. They didn’t even put windshield washer fluid in my car. Dissatisfied They didn’t even put windshield washer fluid in my car. Dissatisfied More

Adnan is a wonderful mechanic who will always have my trust in taking care of my car. trust in taking care of my car. More

Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as booking the appointment. Would strongly recommend this customer service shop and the team that works there. Will consistently keep going with our cars because of the customer service and care. More

My niece was driving my car to Illinois and it broke down in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! More

Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw even though there is a Kia dealership 5 miles from my home. I have been pleased from the day I purchased my 2024 Sportage SX Prestige. More

Everyone was very friendly. I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the parts department. More

They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More