Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,017 Reviews of Jim Ellis Kia of Kennesaw - Service Center
The staff was competent, courteous, and precise. I’ll be back to get my car fixed once I’m ready. I’ll be back to get my car fixed once I’m ready. More
Mark and Kris will not disappoint in their commitment to quality service. If you need your Kia service this is the place to go. M.Green quality service. If you need your Kia service this is the place to go. M.Green More
Staff always friendly and accommodating. Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 More
Kristian Musgrove provided excellent service. I look forward to my next service in 6 month’s. I look forward to my next service in 6 month’s. More
The process for a service writer needs to be better streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however greeting people stand there waiting for help and letting know someone will assist them ASAP would be helpful so people know who is next in line. More
The person helping me was very professional my wait time was not long at all was not long at all More
Very attentive and eager to take care of my sevice. Performed exactly as they said they would. Performed exactly as they said they would. More
The dealership was clean, spacious, and closer to home for me. The sales person that worked with me was very nice and helpful. for me. The sales person that worked with me was very nice and helpful. More
Have taken my car there multiple times for same issue. Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they rea Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they realized the wrong actuator was put on and now they have to reorder it. Somehow my battery died in the midst of all of this and I had to pay $400 for a new one and I don’t think I should have had to pay it because I think it was for something that they did. More