Jim Ellis Kia of Kennesaw - Service Center

Got me in for service fast,did recall,upgrade on software,all in one visit ,Chris kept me informed of what they were doing, very polite, engaging, also plenty of comfortable seating ,snacks, coffee software,all in one visit ,Chris kept me informed of what they were doing, very polite, engaging, also plenty of comfortable seating ,snacks, coffee More

Awesome and energetic. Answered all my questions. Phil should get a raise of at least 25 percent Answered all my questions. Phil should get a raise of at least 25 percent More

Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. Staff answered questions. Staff was friendly and said hi even in car sales. More

When I made the appointment for the service and oil change and a tire rotation, the representative told me that it would be free because it was my first service when I get there they were unable to hon change and a tire rotation, the representative told me that it would be free because it was my first service when I get there they were unable to honor it because I did not purchase a car from them. I would not have spent almost 2 hours in morning traffic trying to get there if she had let me know that there was a cost. More

First time customer, and had a great customer service experience! Kristian customer service experience, is the best!!! experience! Kristian customer service experience, is the best!!! More

dealer ship is aways clear and they have snacks most of the time when you are there the time when you are there More

I was in for a recall repair. Very quick and friendly service. The service here is always very friendly. Very quick and friendly service. The service here is always very friendly. More

Terrible service, left with my car in worse condition, every person I spoke to gave me a different answer, no continuity or accountability. Waste of money spent on a maintenance plan they did not fulfill. every person I spoke to gave me a different answer, no continuity or accountability. Waste of money spent on a maintenance plan they did not fulfill. Very disappointing. More

Very polite and honest, and I felt like I was in the right place and I would definitely recommend this dealership to my family and friends. right place and I would definitely recommend this dealership to my family and friends. More

The team kn site is over all very professional. Even when they are busy they try and keep you updated. Even when they are busy they try and keep you updated. More