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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,522 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,522 reviews

March 13, 2025

It was good and they were able to take care of addressing all the recalls promptly More

by MOHAN_KRISH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

March 13, 2025

I couldn’t be more satisfied with the experience. From the moment I walked in, the staff was welcoming and attentive, ensuring that all my questions were answered. More

by Ej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Ej! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 12, 2025

I always get great service here. Appointments are on time and they complete service in a shorter time than estimated. The waiting area is nice and the coffee is very good. Our next K More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Ken! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

March 12, 2025

I've taken my car here for servicing a couple times and the folks at Jim Ellis Kia of Kennesaw are great. They're courteous and thoroughly explain the work being done and the associated costs. More

by HANSON.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Hanson.turner, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 12, 2025

I stopped by Kia initially just to test a hybrid car option. Eddie was very informative and recognized the car options that fit my description. His honest feedback on the cars really secured my decision More

by BROOKE.SIMS104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Thornton
Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Brooke.sims104! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2025

Absolutely not 'pushy'! Just extremely kind and patient. Would definitely recommend them! Thank you all! More

by Frugal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominica
Mar 13, 2025 -

Jim Ellis Kia of Kennesaw responded

Frugal, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

March 11, 2025

This is my second time getting a vehicle from here! ! I love them and will always choose to come back. Chris Vallejo Was amazing with helping me. More

by ALAYSHA OLSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 11, 2025

Everyone was great, very thorough service. Tell me exactly what I needed to do and help me to decide More

by MVPEARSON415
Recommend Dealer
Yes
Employees Worked With
Cjris
Mar 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

March 11, 2025

Everyone was extremely kind and courteous. No one was pushy at all and we felt very welcomed and attended to. More

by Mikegus222
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Florence
Mar 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Mikegus222, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Mar 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Mikegus222, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2025

Great in person customer service and Great timely Maintenance service.. Thank you for your service. More

by JANISE_JONES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Janise_jones4! Please let us know if there is ever anything else we can do for you! Safe travels!

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