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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,804 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,804 reviews
October 10, 2025
Chris provided great customer service. He discussed what my service entailed. Chris also explained each of the recommended service items along with pricing. The appointment finished in the He discussed what my service entailed. Chris also explained each of the recommended service items along with pricing. The appointment finished in the time window he said it would. More
by Ideamgmt
Verified CustomerEmployees Worked With
October 09, 2025
The buying experience was great! They went above and beyond my expectations. I dint expect to leave with a brand new car. They went above and beyond my expectations. I dint expect to leave with a brand new car. More
by tiffany.leary92
Employees Worked With
October 09, 2025
I knew I wanted to buy IKEA and Magda did an amazing job helping me find the right car for my budget. He was terrific. helping me find the right car for my budget. He was terrific. More
by NEWLMCANDO
October 07, 2025
Mikey's a good dude and was patient throughout the whole process of getting a new car. process of getting a new car. More
by j.william.evans
Employees Worked With
October 05, 2025
Mikey and Bryson are beyond amazing! They made my car buying experience enjoyable! The only bad thing I have to say is they sold me a car with a blank key, I still have yet to hear from They made my car buying experience enjoyable! The only bad thing I have to say is they sold me a car with a blank key, I still have yet to hear from them about fixing that problem. I came across this issue 5 days after buying my Kia soul, when my battery terminals popped off while I was driving because they weren’t bolted down correctly, so I highly doubt it had the “rigorous 165 point quality assurance inspection” they swear by. More
by Mary Johnson
October 04, 2025
Chris from customer service was great. The problem that I had with my starter was fixed. The problem that I had with my starter was fixed. More
by charles
Employees Worked With
October 03, 2025
Jim Ellis has been servicing my vehicles for the past six years, and I always leave as a satisfied customer. Phillip is a great service advisor and is well knowledgeable and always has the best recommendatio years, and I always leave as a satisfied customer. Phillip is a great service advisor and is well knowledgeable and always has the best recommendations. Phillip consistently provides great service and I know my vehicle is in great hands with him! More
by S_BACKMON
Employees Worked With
Phillip
October 03, 2025
EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days asking for a car. The interface service technician was put in bad situation and did he best. Second Kia dealership with this issue of long diagnostic and not finding cause on EV More
by TIMOTHY.BIEDRZKI
October 02, 2025
I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More
by ATLMH
