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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,804 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,804 reviews
October 17, 2025
Courteous service rep and oil changed in 30 minutes which was less time than was stated was less time than was stated More
by judithcape
Verified CustomerEmployees Worked With
October 17, 2025
Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and resolved it in less than 24 hours. More
by dalton4life
October 16, 2025
Took the time to listen to my concerns Took the time to understand what I was asking understand what I was asking More
by Brandi.h1148
October 15, 2025
Had my oil changed and tires rotated. Phil got a ride for me to work. But no one went over my service with me or any recommendations after it was completed. Phil got a ride for me to work. But no one went over my service with me or any recommendations after it was completed. More
by TIMPLUM
Employees Worked With
Phil
October 14, 2025
Vehicle was seviced timely. Oil chance was completed in whitin the time service advisor said. All around nice jobeoo[ Oil chance was completed in whitin the time service advisor said. All around nice jobeoo[ More
by MOORE_
Employees Worked With
October 13, 2025
Great service, love my new Kia Very friendly and helpful staff. I love being able to get my new. At washed for free! staff. I love being able to get my new. At washed for free! More
by tchr1996
October 12, 2025
Very unpersonal, atmosphere very cold shoulder, definitely changed since Mr. Ellis died. Before it they seem caring and made you comfortable now its like going to a hospital waiting room. definitely changed since Mr. Ellis died. Before it they seem caring and made you comfortable now its like going to a hospital waiting room. More
by debkepi
Employees Worked With
Phillip
