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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,615 reviews
May 29, 2025
Spoke with MacKenize over the phone to set up an appointment since we lived about 1.5 hours away. Everything was ready when we arrived and everything from having the car clean to giving us a reason appointment since we lived about 1.5 hours away. Everything was ready when we arrived and everything from having the car clean to giving us a reasonable offer on our trade-in, made our car buying experience great. More
by jenweinsteinkjg
Verified Customer
May 27, 2025
Gabe was extremely kind and helpful when me and my husband looking for a car. And he helped us even after we bought a car husband looking for a car. And he helped us even after we bought a car More
by mariosiashvili1992
Employees Worked With
May 27, 2025
I am not knowledgeable with finances and Bryson was able to answer all of my questions and was very patient. I was very happy that he was able to work and talk directly to my bank regarding my pre-approved to answer all of my questions and was very patient. I was very happy that he was able to work and talk directly to my bank regarding my pre-approved loan to ensure your business gets the proper amount of money transferred while I get the convenience of financing through my bank. 5 stars. More
by tbeard
May 27, 2025
The service was great and I am very content with my purchase KIA K4. Also Gabe was very helpful. purchase KIA K4. Also Gabe was very helpful. More
by Jerry.choi
Employees Worked With
May 26, 2025
Jack Stricklin was very impressive. He did a great job. I would return to Jim Ellis. He did a great job. I would return to Jim Ellis. More
by dwtyler5
Employees Worked With
May 25, 2025
Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back. very knowledgeable and professional. We will definitely be back. More
by Shacoya
Employees Worked With
May 25, 2025
No longer about customer service, prices are too high, and long time customer loyalty doesn’t gain you anything either. and long time customer loyalty doesn’t gain you anything either. More
by MARLAMORRIS
Employees Worked With
May 24, 2025
I had the transmission replaced at Jim Ellis KIA Service and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael and I making his first new car purchase on a KIA Sportage. The car went in for the catalytic converter change as we sat down to discuss financing and before we left the table to close on the Sportage the car rolled out ready for the road. More
by anton4648
Employees Worked With
Cailyn Quinn & Mark..Supervisor
May 23, 2025
The waiting are was nice, there is a nice coffee machine while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehi while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehicle giving me a detail description of what was done, and what was recommended to be done. More
by tegoo23
Employees Worked With
