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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,526 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,526 reviews

November 28, 2024

Dedicated and courteous representative, detailed and professional in conduct itemizing customer concerns. The option of a walk-in service is a welcome development More

by babatundekamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Babatundekamson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 28, 2024

Great customer service. Got me home and back so I didn’t have to wait which was amazing! More

by Destiny Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 28, 2024

I was in a time crunch and everyone was very considerate, helpful and knowledgeable. I appreciated their response and respect. More

by STEPHANIERAF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Stephanieraf! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 27, 2024

Pleasant, polite and courteous employees! Very helpful , patient explaining details and going over print out of what was done wile servicing my vehicle! More

by JanetGartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady’s name who assisted us but she was very kind and all of the things I wrote about her!
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Janetgartrell! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

Bryson and Nick were amazing to work with. They have made us rethink how car buying can be. They were friendly and worked with us and made it super and simple. More

by samantha_cipolla@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Samantha_cipolla@yahoo.com, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

Eddie was a great sales rep and very knowledgeable. He made sure I knew everything about the vehicle before I left. I will absolutely work with him again! More

by TRICEYW24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Triceyw24! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2024

Service was fast and efficient. Kris got me in and out of the dealership within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

The customer service was amazing from everyone we dealt with. Our sales rep., Sheldon, was super helpful and did his best to make the process as easy going as possible for us. He seemed to genuinely care a More

by keg81998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Keg81998! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 26, 2024

overall a clean place. the people are very nice & attentive. i really appreciate being heard More

by danesha854
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Danesha854, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

November 26, 2024

Great atmosphere. Very informative on what's going on with your vehicle. And fast service. More

by CJK5900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Cjk5900, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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