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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

June 08, 2025

Service was flexible and efficient within the time stated. Service advisor was efficient and courteous. More

by jacc47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
Jun 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 06, 2025

The customer service is great that I get from Phil all the time Great service More

by CLARENCE.FORD
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
Jun 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Clarence.ford, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

June 05, 2025

Ms. Jackson did a great job and was very helpful. Overall, we were pleased with the transaction. More

by TYLERBRAN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armani Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Tylerbran2, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 05, 2025

Fixed a warranty issue for me that another Kia Dealer could not close in a year and I did not even ask for !!!!! More

by Thomas.orberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
Jun 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Jun 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 05, 2025

Eddie was great to work with, friendly, knowledgeable and willing to the extra mile to get “the deal” done. He listened to what I was willing to pay and made the deal work. More

by PRMTAR5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2025

The entire experiance was great, as we expected from a Jim Ellis dealership. We remember dealing with Jim Ellis back in 1973. Easy to get a service apointment, our Kia Sportage was being worked on withi More

by RRS1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Rrs1011! Thanks again for your business! Take care!

June 03, 2025

I recently purchased a car with the help of Jack Stricklin, and the experience was excellent from start to finish. He was friendly, knowledgeable, and made the whole process smooth and stress-free. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nick! Thanks again for the positive feedback, and we hope that you have a great day!

June 02, 2025

They tried to charge more than quoted on the service, Told me I it would take 5 hours and I was there 7. Didn’t even get the recall checks done. More

by mmarsh1838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jun 05, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

June 01, 2025

1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Marcus1mack! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

June 01, 2025

I can’t say enough great things about Jack! From start to finish, he made the car-buying process smooth, stress-free, and even enjoyable. We ended up purchasing not just one, but TWO Kias—and t More

by alisonkaye72
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!