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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,445 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,445 reviews

March 02, 2025

Mark sets the definition of Customer Service - him and his staff should be recognized for their effective and supportive help. I will be a Jim Ellis customer for life. Thank you More

by Dregelsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Dregelsk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

March 02, 2025

Excellent service and very quick. Employees are very knowledgeable and seating area is very clean More

by adamstremain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Adamstremain, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

March 02, 2025

Always a great experience. I will never go anywhere else for my service I'm always satisfied when I come here More

by robingonzalez34
Recommend Dealer
Yes
Employees Worked With
Kris
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 01, 2025

I come there often. My service advisor has been Phil. He is very nice, professional, and helpful. It’s the actual service department that fixes your car that I don’t lik More

by brttanyosborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Brttanyosborne, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

March 01, 2025

They are good explanations me for vehicle functions. But i has too much time to get financing information. They not explain the reason me detail. More

by Youngjae.YOO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Youngjae.yoo! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

March 01, 2025

I cannot recommend Christian Vallejo enough! He made my first car-buying experience truly exceptional. From the moment I reached out, Christian went above and beyond to find me the exact vehicle More

by Franklin Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Franklin Smith! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

February 28, 2025

Jack was very knowledgeable and patient when showing me different models and trim levels on my purchase. His sales style is professional and I never felt pressured or rushed. Great job. Looking forward to More

by Jim W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Jim W, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 28, 2025

Jim Ellis Kia Of Kennesaw is by far the best dealership we have ever worked with. Jack, our sales man was great! There was never any pressure to buy and we were presented with all of our options. He sat wi More

by Sara.partain22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

February 28, 2025

They did the recall. I guess I don't know how to tell and they did a inspection again.They didn't say what they inspected.So I don't know about that either. More

by sincerel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Sincerel! Thanks again for the positive feedback, and we hope that you have a great day!

February 27, 2025

It was a quick and easy process that took less than 2 hours. Great Dealership. More

by isaiahdefleice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Isaiahdefleice! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.