Jim Ellis Kia of Kennesaw

Mark sets the definition of Customer Service - him and his staff should be recognized for their effective and supportive help. I will be a Jim Ellis customer for life. Thank you his staff should be recognized for their effective and supportive help. I will be a Jim Ellis customer for life. Thank you More

Excellent service and very quick. Employees are very knowledgeable and seating area is very clean Employees are very knowledgeable and seating area is very clean More

Always a great experience. I will never go anywhere else for my service I'm always satisfied when I come here I will never go anywhere else for my service I'm always satisfied when I come here More

I come there often. My service advisor has been Phil. He is very nice, professional, and helpful. It’s the actual service department that fixes your car that I don’t lik My service advisor has been Phil. He is very nice, professional, and helpful. It’s the actual service department that fixes your car that I don’t like. They left a part hanging off my vehicle and said it would be $2k estimated to fix. I went to another Kia dealership and they fixed the issue for $380. Big difference. Phil is phenomenal but the mechanics need to do better. It’s like yall create problems for customers to keep spending money. That’s exactly how businesses go out of business in this economy. More

They are good explanations me for vehicle functions. But i has too much time to get financing information. They not explain the reason me detail. But i has too much time to get financing information. They not explain the reason me detail. More

I cannot recommend Christian Vallejo enough! He made my first car-buying experience truly exceptional. From the moment I reached out, Christian went above and beyond to find me the exact vehicle He made my first car-buying experience truly exceptional. From the moment I reached out, Christian went above and beyond to find me the exact vehicle I was looking for—no compromises, no settling. His dedication, professionalism, and attention to detail were unmatched. Not only did he make the process seamless, but he also delivered outstanding results while ensuring I felt confident and informed every step of the way. Christian’s customer service is top-tier, and it’s clear he genuinely cares about his clients. If you’re looking for someone who will go the extra mile (literally and figuratively), Christian is your guy! Thank you, Christian, for making this milestone so smooth and exciting! I couldn’t be happier with my purchase. More

Jack was very knowledgeable and patient when showing me different models and trim levels on my purchase. His sales style is professional and I never felt pressured or rushed. Great job. Looking forward to different models and trim levels on my purchase. His sales style is professional and I never felt pressured or rushed. Great job. Looking forward to enjoying my new Kia! More

Jim Ellis Kia Of Kennesaw is by far the best dealership we have ever worked with. Jack, our sales man was great! There was never any pressure to buy and we were presented with all of our options. He sat wi we have ever worked with. Jack, our sales man was great! There was never any pressure to buy and we were presented with all of our options. He sat with us and answered every question we had and was very professional! The General Manager Katherine was very knowledgeable, friendly, and personable! We highly recommend this dealership! More

They did the recall. I guess I don't know how to tell and they did a inspection again.They didn't say what they inspected.So I don't know about that either. I guess I don't know how to tell and they did a inspection again.They didn't say what they inspected.So I don't know about that either. More

It was a quick and easy process that took less than 2 hours. Great Dealership. hours. Great Dealership. More