Jim Ellis Kia of Kennesaw

Everyone in the dealership was welcoming and quick to offer assistance. Sales representative has thorough knowledge of the fleet of cars. offer assistance. Sales representative has thorough knowledge of the fleet of cars. More

The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More

Excellent customer service from ALL we came in contact with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SER with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SERVICE! We love the Telluride and have already recommended the car and the Dealership to our neighbors. Thank you Jim Ellis Kia ! More

Had a great experience. Couldn't imagine a more personable and professional staff. My salesman, Rich was great - really got the impression that he was onboard with Kia and t Couldn't imagine a more personable and professional staff. My salesman, Rich was great - really got the impression that he was onboard with Kia and the Jim Ellis philosophy - just so kind and positive. Matt, the sales manager was kind, professional, and patient with me in explaining taxes/title. Vernon worked with me on all the paperwork and simply couldn't have been any kinder, more personable, or more professional. I walked away feeling I got a nice deal on a nice car by working with nice people... NICE! :-) More

Very happy with the service I was given. And I was pleased with everyone that we interacted with. And I was pleased with everyone that we interacted with. More

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. on my Sedona. Will return for future service. More

Always excellent service. Always excellent service, ready when promised and overall the staff is very friendly. Always excellent service, ready when promised and overall the staff is very friendly. More

The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, her knowledge of the vehicles and her genuine enthusiasm made the entire buying process a breeze. She listened to my needs and found the perfect car for me (keep in mind I’am a very picky person and will ask a million questions) she listened patiently and answered all the questions I had. The dealership itself is immaculate and well-organized. The entire staff was friendly and accommodating. I highly recommend Mackenzie and Jim Ellis Kia of Kennesaw to anyone in search of a seamless car-buying experience. Five stars all the way. I will definitely come back to them if I need another car. Everyone worked super hard to get my the best deal possible, and I can say that they did not disappoint. More

The dealership for me in quickly for a recall I waited months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. More

Too expensive service, burns a big hole in the pocket. I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation tha I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation that could have costed me more than 2000 USD for a 2022 KIA SOUL. still I end up paying more than 500 USD by choosing top recommendations only. Not sure what kind of diagnostics make this expensive recommendations More