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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,306 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,306 reviews

October 31, 2024

Buen servicio los que atienden son amables hacen un buen trabajo todo estuvo bien gracias More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

¡Gracias por escribir esta fantástica reseña y otorgarle a nuestro concesionario una calificación de estrellas tan alta! ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 31, 2024

I had been searching for a car, and was not having any luck finding what I wanted. I went to Jim Ellis Kia of Kennesaw and was helped by Jack Stricklin. He was wonderful to work with, and he helped me to More

by Sunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Sunshine! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2024

Easy purchase this week at Jim Ellis Kia of Kennesaw. Walked in, greeted right away by Jack who was very knowledgeable, looked at a few Tellurides, did a little research over the weekend and came back an More

by JRenee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jrenee! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 30, 2024

Best dealership in Town and best customer service and I would higley recommend to my friends and family. More

by AELITAHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Aelitahunt! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 30, 2024

They offer me the best deal compared to the other 3 dealerships. Everything was great, I’ll definitely recommend them to my friends. More

by Andrew P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 30, 2024

Though the girl was very nice, I feel that the dealership overall is dishonest. I’m a disabled older female that broke down 100 miles from home. Luckily I have an amazing son in law that dealt with them. Ove More

by nonothewow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell
Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Nonothewow, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

October 29, 2024

The service was great and the staff were very friendly and helpful. I would recommend a friend and come back for another visit. More

by bernicescott92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Kia of Kennesaw responded

Bernicescott92, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 29, 2024

Friendly service, did everything they could to make me happy as a customer and honored the warranty. More

by LLOYDCARTERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Lloydcarterjr! Please let us know if there is ever anything else we can do for you! Safe travels!

October 29, 2024

They’re very informative and always friendly and do a great job taking care of my car More

by BELL52078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Joan Quinn
Nov 01, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Bell52078! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 29, 2024

Cost was double from last time. I just moved here so I will keep looking for a dealer to service my car More

by None
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Not sure
Nov 01, 2024 -

Jim Ellis Kia of Kennesaw responded

None, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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