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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

January 21, 2025

Excellent customer service from our sales manager to the financing end. Very clean and the area for children to play was very helpful. Everyone was friendly and helpful. Jack spent the day working with us, More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Courtney, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2025

Best experience I’ve ever had at a dealership. The service was great and they went above and beyond to help us and find a car within our budget. Our sales rep was awesome and was extremely accommo More

by Jelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2025

Team was very helpful in helping me find a great new vehicle. Jack Stricklin was assisting me and was very knowledable about the vehicle features. Overall was a good experience More

by michaeltaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Michaeltaylor, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2025

I had a great encounter with Jahvon Sims in the Service Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson More

by sgtpeace2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerroski was also very polite and attentive to my car being serviced.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 19, 2025

Clean and professional dealership, courteous staff. Car was brought to me for test drive. Very convenient courtesy. More

by joncook14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Ellis Kia of Kennesaw responded

Joncook14, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 18, 2025

Purchased a 2025 KIA Sportage X-line last week . Experience was one of the best I have had in my many years of car ownership. Everyone I dealt with was pleasant and accommodating but none more so More

by rdwiedrich
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

I. 'Ve been a customer since Cobb Kia/ Jim Ellis for years. I purchased my first kia car in 2009. Then I purchased a brand new 2014. I moved from marietta to lithia springs and iI drive to jim ellis k More

by EJOHNSON.ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden,
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Ejohnson.et! Thanks again for your business! Take care!

January 17, 2025

Jim Ellis KIA Kennesaw always make you feel at home. I am comfortable with them servicing my vehicle. The services advisor, Kris Musgrove is very attentive and professional. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Dab, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 17, 2025

Phil Joyce was helpful and courteous. Service was relatively quick and got me on my way. Thank you! More

by Mh.hirschfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Mh.hirschfield, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. More

by vanessasowemimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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