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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,644 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,644 reviews

July 05, 2025

The dealership was wonderful to work with. This was my first time purchasing a car. I had a great experience and would recommend them to anyone! More

by Ashley Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Ashley Y! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

July 04, 2025

I appreciated the emphasis on customer satisfaction rather than just selling the car. They really looked out for my interest and need first. More

by Maddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
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Jul 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words! Our main goal is always to prioritize our customers' satisfaction. We truly value your trust and are grateful for the opportunity to serve you. Your satisfaction is our utmost priority!

July 03, 2025

Very accommodating and friendly They didn't hassle and were patient in answering all our questions More

by MIKEIIMUSIC
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Florence
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Jul 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to share your experience with us! We strive to provide exceptional customer service and are so glad to hear that our team was accommodating, friendly, and patient. We appreciate your support and look forward to serving you again in the future.

July 03, 2025

Great service. Took care of my van. Only negative is I have worked with a different person each of 3 visits. I will return More

by pagerobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
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Jul 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for your great review! We're glad you had a positive experience with our service. We apologize for the different staff members, but rest assured, each one is highly trained and dedicated to providing the best service possible. We can't wait to see you again!

July 03, 2025

Dante was fabulous! Easy to talk to and work with. Good experience. I would tecommend ther dealer. More

by Lisashort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive experience with Dante! We are thrilled to hear that he provided excellent service and made your experience memorable. We would be honored to have your recommendation to other customers. Thank you for choosing our dealership!

July 02, 2025

Did not do what I originally requested. Then told me what the problem was, and was quoted about $400 to fix. I took care of to a different place and it cost $65 to fix and was not st all More

by EWUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know her name
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July 02, 2025

Thank you for providing me with a Lyft ride home and back to the dealer. (I don’t have a ride with out my car.) I was concerned, due to my poor service at this dealership last time, I would be with out a ca More

by jmaxwe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris K.
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Jul 03, 2025 -

Jim Ellis Kia of Kennesaw responded

We are so glad to hear that your service experience with us was efficient and hassle-free. We strive to provide exceptional service every time. Thank you for giving us another chance, we hope to see you again soon!

July 01, 2025

Every one of the service agents was very nice. Money particular was very informative and had great customer service. More

by DAVID.BROWDER2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for your kind words! We take pride in providing excellent customer service and it's great to hear that our team members were able to assist you. We appreciate your feedback and look forward to serving you again in the future.

July 01, 2025

Very pleased with the personnel and the service but very unhappy with the “service “ policy I bought. Offers two oil changes but only within one year but the car doesn’t need an oil change until 8000 miles More

by CMSTEELE3014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for your feedback! We're glad to hear that you were pleased with our personnel and service. We apologize for any inconvenience with the service policy. Please reach out to our team and we'll be happy to find a solution that works for you. Thank you for choosing our business!

July 01, 2025

Great service thanks Great service keep me with knowing what's going on with repair Good report and video More

by JEROMEFITZGERALD51
Recommend Dealer
Yes
Employees Worked With
Brake service
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Jul 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us this kind review! We're thrilled to hear that our service has met your expectations and kept you informed throughout the repair process. Our team will continue to provide top-notch service that you can count on. Thank you for choosing us!

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