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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,542 reviews

September 05, 2023

Christine is really a amazing sales person. He was with me through the whole buying process and he is was always reachable through all the mediums. He also made sure that I had a smooth process More

by Abhishek Teli
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Abhishek, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Chris was such a great help! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care and happy driving!

September 04, 2023

Excelent customer service. It was my first time on that place with my new Kia telluride and Phil gave the best support and service. Thank you More

by Unapaisita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

September 03, 2023

Had an awesome experience with Diana. She was a darling, very professional and courteous making sure customers were comfortable and she even passed out snacks...lol The work done was top More

by SYDRICKG
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

September 03, 2023

Average Do not care for dealerships in general Like Kias but do not care for this or any other dealership More

by gnr7842
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

September 03, 2023

Good customer service over all need to offer different things to customers to keep them coming back More

by Reddelltar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

September 02, 2023

Diana is great. She provided Excellent Customer Service both verbally and in person. She did not over promise and under deliver. More

by LMERR315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

September 01, 2023

Mark was super helpful! I just showed up on a Saturday needing help as my battery died on me and he squeezed me in with no problem! The prices here were very comparable! The More

by KayB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

September 01, 2023

Great service all around. Got me in and out in less than two hours. Comfortable waiting area. More

by anycefox
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

September 01, 2023

Out of all the dealerships that I had contacted about my issues with my car, this was the only one able to get my car fixed without a long wait. Ms. Diana was the best. More

by tdouglas67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

September 01, 2023

I waited 10 minutes after arriving for anyone to help me and then my car sat in the garage for an hour before they took it to be serviced. More

by mmkerfonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your experience, and we truly apologize for the delay and any inconvenience it may have caused. Please don't hesitate reaching out to us if you have any further questions or concerns. Best regards.

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