Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,522 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,522 reviews

February 26, 2025

Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

by tony.savage81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Tony.savage81! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 25, 2025

Great process buying my Telluride online and not in the store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! More

by TGNANCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Tgnance, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 25, 2025

I've been buying my Kia's here for years. This place makes me feel like home. Everyone is so helpful, especially Christian! He made this process fast and smooth. We were in & it in no time wi More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahvon Sims
Feb 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Mel! Thanks again for the positive feedback, and we hope that you have a great day!

February 24, 2025

They really meet their standards of integrity and respect to customers and made selling my car super easy. More

by Titus Battaglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 24, 2025

Jake Stricklin was phenomenal. He was patient, informative, genuine, and efficient. I wouldn’t hesitate to purchase from him again. More

by chrissyconcepcion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Chrissyconcepcion! Thanks again for the positive feedback, and we hope that you have a great day!

February 23, 2025

Easy to make an appointment and fast thorough service every time I bring my car in More

by SUSAN H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Susan H! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 22, 2025

Kris had me in and out of the dealership within an hour for an oil change. He took great care of me. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Mxholt, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 22, 2025

Wonderful experience! As you all are aware buying a new car can be a stressful experience. Rich went over and above even on his day off to answer all of my many questions, More

by Gstr8fan628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Gstr8fan628! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 22, 2025

I was greeted by friendly staff who listened to my reasons for being there and did not try to upsell me on a service I didn't want. The waiting room was clean, and the coffee was good. The service rep More

by TED_GROSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 22, 2025

'24 Carnival has issue w/ blowing heat. They either in car but issue wasn't fixed. Had to call 3-4 times over a few days to get someone on phone More

by suzannerena
Recommend Dealer
No
Employees Worked With
Phil
Feb 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Suzannerena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

...
12
...