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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,297 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,297 reviews

November 29, 2024

Not a very good service outfit. Not customer oriented Nan’s charge exorbitantly, very different than they advertise over the radio. More

by balak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Balak! We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 28, 2024

The service was quick and we did not have to wait long. They washed the car which was a bonus! More

by Mmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mmj! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 28, 2024

Dedicated and courteous representative, detailed and professional in conduct itemizing customer concerns. The option of a walk-in service is a welcome development More

by babatundekamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Babatundekamson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 28, 2024

Great customer service. Got me home and back so I didn’t have to wait which was amazing! More

by Destiny Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 28, 2024

I was in a time crunch and everyone was very considerate, helpful and knowledgeable. I appreciated their response and respect. More

by STEPHANIERAF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Stephanieraf! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 27, 2024

Service was fast and efficient. Kris got me in and out of the dealership within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

Eddie was a great sales rep and very knowledgeable. He made sure I knew everything about the vehicle before I left. I will absolutely work with him again! More

by TRICEYW24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Triceyw24! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2024

Bryson and Nick were amazing to work with. They have made us rethink how car buying can be. They were friendly and worked with us and made it super and simple. More

by samantha_cipolla@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Samantha_cipolla@yahoo.com, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

The customer service was amazing from everyone we dealt with. Our sales rep., Sheldon, was super helpful and did his best to make the process as easy going as possible for us. He seemed to genuinely care a More

by keg81998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Keg81998! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 27, 2024

Pleasant, polite and courteous employees! Very helpful , patient explaining details and going over print out of what was done wile servicing my vehicle! More

by JanetGartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady’s name who assisted us but she was very kind and all of the things I wrote about her!
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Janetgartrell! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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