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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,536 reviews
March 29, 2024
Amazing dealership ! ! Sheldon was amazing he made buying a vehicle the most easiest process in the world!! Will definitely come back to him to buy my sons car. ! Sheldon was amazing he made buying a vehicle the most easiest process in the world!! Will definitely come back to him to buy my sons car. More
by indiaallicock24
Employees Worked With
March 29, 2024
Hi, I went to your dealership unsure of a car that might be right for me and left with full confidence of what I wanted! Normally, I find that customer service at certain car dealerships is LACKING to might be right for me and left with full confidence of what I wanted! Normally, I find that customer service at certain car dealerships is LACKING to say the least. However, your team came through with your attention and positive service, in particular, Sheldon Carter. Thank you for the awesome assistance and for answering all of my questions. More
by Jeromel
Employees Worked With
March 29, 2024
I had a smooth experience. Sheldon was helpful and patient with all the questions I had! Very friendly and knowledgeable. Sheldon was helpful and patient with all the questions I had! Very friendly and knowledgeable. More
by ChelsieJ
Employees Worked With
March 29, 2024
Sheldon made me feel like family exploring options for an ev for the family. This was the best experience I have had in a dealership. ev for the family. This was the best experience I have had in a dealership. More
by Ernest
Employees Worked With
March 29, 2024
The wait seemed to be too long. The video showed that the tire had been put on yet it was over 30 minutes before my car was ready The video showed that the tire had been put on yet it was over 30 minutes before my car was ready More
by Martha Seayml
Verified CustomerEmployees Worked With
Diana Bell, Diana Bell
March 28, 2024
Great customer service. Salesman Sheldon Carter was very helpful with the deal. The finance team was great. Salesman Sheldon Carter was very helpful with the deal. The finance team was great. More
by emily.carter2
March 28, 2024
This dealership has some of the most considerate and respectful employees I have ever came across. respectful employees I have ever came across. More
by Dom
Employees Worked With
March 27, 2024
Had a great experience and was able to leave the lot with what I wanted. without the help of Lavoghn Curry couldn’t had made it a smoother process whoever this guys boss is give him a raise what I wanted. without the help of Lavoghn Curry couldn’t had made it a smoother process whoever this guys boss is give him a raise More
by tyvonwp26
Employees Worked With
March 27, 2024
lavoghn was awesome guided me through the whole process and wasn’t pushy definitely recommend him! and wasn’t pushy definitely recommend him! More
by lilgleek78
Employees Worked With
