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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,522 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,522 reviews
March 08, 2025
Richard helped me and was amazing! He did not make me feel pressured and listened to my car needs to find me something reliable, affordable and safe! He did not make me feel pressured and listened to my car needs to find me something reliable, affordable and safe! More
by Rachel
Employees Worked With
Verified CustomerMarch 08, 2025
Absolutely love this dealership but loved the salesman Rich even more! 5/5 stars forever! Rich even more! 5/5 stars forever! More
by Taylor Durham
March 05, 2025
I recently purchased a vehicle from Kia of Kennesaw, and I couldn’t be happier with the experience. From start to finish, the entire process was smooth, professional, and stress-free. The sales team was kno I couldn’t be happier with the experience. From start to finish, the entire process was smooth, professional, and stress-free. The sales team was knowledgeable, patient, and genuinely interested in helping me find the perfect car that fit my needs and budget. The customer service was top-notch—no pushy sales tactics, just honest and transparent communication. The financing process was also seamless, with clear explanations and competitive rates. A special shoutout to Leonardo for going above and beyond to ensure I was comfortable with my purchase. The attention to detail, friendly attitude, and willingness to answer all my questions made a huge difference. I highly recommend Kia of Kennesaw to anyone looking for a quality vehicle and a first-class buying experience. I’ll definitely be back for my next car! More
by cassieelaine01
Employees Worked With
March 04, 2025
I had a very good experience. I was in and out quickly and was able to work while I was waiting! I was in and out quickly and was able to work while I was waiting! More
by elysiabonner
Employees Worked With
March 04, 2025
Took a while to get back to me while my car was there, but overall friendly experience. but overall friendly experience. More
by Al
Employees Worked With
March 04, 2025
I had my entire headlight unit replaced within an hour. The work was incredibly fast and well done. The work was incredibly fast and well done. More
by MXHOLT
March 03, 2025
We were traveling back to Ohio and had a flat tire. Went to this dealership and WOW it was a great experience. Can't say enough about Mark and Kris. So refreshing to have such awesome customer servic Went to this dealership and WOW it was a great experience. Can't say enough about Mark and Kris. So refreshing to have such awesome customer service. We were back on the road in a couple hours. I hope the dealership appreciates what you have in these two people. More
by Ohio
March 02, 2025
Mark sets the definition of Customer Service - him and his staff should be recognized for their effective and supportive help. I will be a Jim Ellis customer for life. Thank you his staff should be recognized for their effective and supportive help. I will be a Jim Ellis customer for life. Thank you More
by Dregelsk
March 02, 2025
Excellent service and very quick. Employees are very knowledgeable and seating area is very clean Employees are very knowledgeable and seating area is very clean More
by adamstremain
