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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,133 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,133 reviews

November 13, 2024

Was excellent service the employees very friendly and fast I highly recommend them to serve me More

by malachimckee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving More

by Trey Strasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I am writing to formally express my profound dissatisfaction with the recent experience I had at Jim Ellis Kia of Kennesaw. I brought my vehicle in with the expectation of receiving honest, prof More

by AliM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent customer service by all staff and I would continue torecommend your dealership to my family and friends. More

by KUMARGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Crabb. Five*****
November 12, 2024

Courteous and efficient. Had my car back to me in one day. Very satisfied with the service. More

by clebiecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The "customer service" women for service is awful. She was rude, loud, and obnoxious. It is sad that she is you point of contact. I would never recommend service here. More

by Shortjeff93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She did not give name
November 12, 2024

I purchases 2013 Kia Sportage I had the vehicle for 7 Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pic More

by brigettr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Crabby
November 12, 2024

The service that Kristian provided was amazing. He responded quickly and was very detailed. The mechanic that made the video was also very detailed and informative to let me know what was going on. More

by quishael33
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Thumbs up to Sales Rep! Time required to complete the financing and purchase was much too long. More

by riles.tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Riles.tony! Thanks again for your business! Take care!

November 10, 2024

Excellent service from start to finish. Transparency in all steps that created stress-free friendly atmosphere. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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