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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,406 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,406 reviews
February 22, 2025
'24 Carnival has issue w/ blowing heat. They either in car but issue wasn't fixed. Had to call 3-4 times over a few days to get someone on phone They either in car but issue wasn't fixed. Had to call 3-4 times over a few days to get someone on phone More
by suzannerena
Employees Worked With
Phil
February 22, 2025
Wonderful experience! As you all are aware buying a new car can be a stressful experience. Rich went over and above even on his day off to answer all of my many questions, As you all are aware buying a new car can be a stressful experience. Rich went over and above even on his day off to answer all of my many questions, and delivered my car to my home an hour away. The entire staff made me feel very comfortable and couldn’t have been any more helpful!! Go buy a new Telluride, I LOVE MINE and see Rich!!!!! I promise you won’t go wrong⭐️⭐️⭐️⭐️⭐️ More
by Gstr8fan628
February 22, 2025
I was greeted by friendly staff who listened to my reasons for being there and did not try to upsell me on a service I didn't want. The waiting room was clean, and the coffee was good. The service rep reasons for being there and did not try to upsell me on a service I didn't want. The waiting room was clean, and the coffee was good. The service representative told me how long it would take, and that was correct. More
by TED_GROSCH
Verified CustomerEmployees Worked With
Mallory
February 20, 2025
The young man that assisted me was amazing. He definitely gave top tier customer service. I'll be back because of him. He definitely gave top tier customer service. I'll be back because of him. More
by NATASHA_N_TURNER
Employees Worked With
February 19, 2025
Took my car in for a service recall and for a couple of issues. I was told everything was fixed. The two issues still persist so they don’t appear to have done anything to fix it. Makes me doubt whether th issues. I was told everything was fixed. The two issues still persist so they don’t appear to have done anything to fix it. Makes me doubt whether they addressed the recall or not. More
by Andres
Employees Worked With
February 19, 2025
My car was ready in a relatively short time span. Chris the customer service person was helpful.It seems better to have appointment during the week instead of the weekend Chris the customer service person was helpful.It seems better to have appointment during the week instead of the weekend More
by Ebbie 2141
Employees Worked With
February 19, 2025
The agent I worked with was courteous and helpful. The use of Lyft to get home and return to the dealership was very convenient. The videos I received from the technician were a surprise, but also app The use of Lyft to get home and return to the dealership was very convenient. The videos I received from the technician were a surprise, but also appreciated. More
by Matt
February 19, 2025
I took my car in over the weekend to have a bunch of work done on it. Phil got me checked in quickly and my car was done in the exact amount of time that he told me it would be. done on it. Phil got me checked in quickly and my car was done in the exact amount of time that he told me it would be. More
by MXHOLT
February 16, 2025
I have been twice and have had a good experience both times. Always good customer service. times. Always good customer service. More
by Jacob
Employees Worked With
