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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,560 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,560 reviews

May 10, 2025

Easy to check in. Alana was awesome I was kept informed a great amount throughout the time my car was there More

by Kristianm246
Recommend Dealer
Yes
Employees Worked With
Alana
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May 10, 2025

Very pleasant and professional Great dealership to do business with. Nice clean and comfortable waiting area More

by Screaming Eagle
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
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May 08, 2025

Gabe was my sales rep and he worked to meet my price point. I am so grateful for his patience throughout the process. He stayed late to ensure that I was taken care of and I was able to drive away with More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Reyes
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

May 08, 2025

Impossible to talk with service department on phone. Was told when I got there phone has been turned over to AI More

by dotjim68
Recommend Dealer
Yes
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Hello Dotjim68, thank you; we appreciate your feedback! Dotjim68, thanks for taking the time to leave a review.

May 08, 2025

When you get to dealer service is good. When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should More

by dotjim68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

May 07, 2025

Mallory gave full information about problem with engine and prioritized a repair tasks. Service was completed in a short time. Victor. More

by Vsilvestrov
Recommend Dealer
Yes
Employees Worked With
Mallory
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Vsilvestrov! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 06, 2025

This is the second survey I've done. Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working More

by Kstubblefield
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Kstubblefield! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for your business! Take care!

May 06, 2025

Chris was very informative Chris was very informative during my service appointment for my recall. Chris kept me update with next steps More

by Halee.jdavis
Recommend Dealer
Yes
Employees Worked With
Chris
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May 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

May 06, 2025

Gabriel was very helpful through the whole process. He was very reachable as well and answers my questions quickly. Even post purchase he was checking in with me. More

by Pfuentes123
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Reyes
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May 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Pfuentes123, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 05, 2025

Dealership was fine. Dautae was excellent! The process takes to long. Would go to Jim Ellis again. More

by Kstubblefield
Recommend Dealer
Yes
Employees Worked With
Dautae
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May 08, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Kstubblefield! Thanks again for the positive feedback, and we hope that you have a great day!

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