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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,711 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,711 reviews
September 05, 2025
We had great service. They were great to work with, and never felt any pressure. We drove 3 hours to get the car we wanted from them. Our sales person was very friendly an They were great to work with, and never felt any pressure. We drove 3 hours to get the car we wanted from them. Our sales person was very friendly and the sales manager was awesome. More
by stevejanellis
Verified Customer
September 05, 2025
Very well organized, straight to the point and upfront with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. More
by riuthamus
September 05, 2025
Mackenzie And Bryson were great to work with. They were both very helpful and made the car buying process easy. They were both very helpful and made the car buying process easy. More
by KAYLEET
Employees Worked With
Other Employees :
Misty was great also!
September 04, 2025
Not much to write, really. I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for my window that was needed had to be ordered and I’ll have to go back to get it replaced. But the person I spoke with was really nice and helpful. More
by DMBIBBS
Employees Worked With
September 01, 2025
Jack went above and beyond to get me in the exact vehicle, I was looking for he made the entire process extremely easy and will definitely continue doing business with them. Thanks to Jack and his ki vehicle, I was looking for he made the entire process extremely easy and will definitely continue doing business with them. Thanks to Jack and his kindness and knowledge.! More
by ruff.hunter
Employees Worked With
Jack Stricklin
August 31, 2025
No one likes buying cars. Jack is the perfect amount of respectful, reasonable, and honest (as much as he can he :). He was the only contact I made of about 15 who would actua Jack is the perfect amount of respectful, reasonable, and honest (as much as he can he :). He was the only contact I made of about 15 who would actually text me a ballpark quote before we arrived at the dealership. Thank you Jack for making a what could have been painful day enjoyable and successful! More
by JoJo
August 30, 2025
Service department was excellent but setting up the service appointment sucked! Called five different times computer system did it understand any request. No live call back as promised and no confirmat service appointment sucked! Called five different times computer system did it understand any request. No live call back as promised and no confirmation by text or email. Very disappointed by process of establishing service appointment. More
by PATANNREDDY
Employees Worked With
Phil Joyce
August 30, 2025
No thanks No thanks Not interested in expanding That's all I have to say Robot all I have to say Robot More
by PATANNREDDY
