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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

May 07, 2025

Mallory gave full information about problem with engine and prioritized a repair tasks. Service was completed in a short time. Victor. More

by Vsilvestrov
Recommend Dealer
Yes
Employees Worked With
Mallory
May 06, 2025

Gabriel was very helpful through the whole process. He was very reachable as well and answers my questions quickly. Even post purchase he was checking in with me. More

by Pfuentes123
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Reyes
May 06, 2025

This is the second survey I've done. Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working More

by Kstubblefield
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Chris was very informative Chris was very informative during my service appointment for my recall. Chris kept me update with next steps More

by Halee.jdavis
Recommend Dealer
Yes
Employees Worked With
Chris
May 05, 2025

Dealership was fine. Dautae was excellent! The process takes to long. Would go to Jim Ellis again. More

by Kstubblefield
Recommend Dealer
Yes
Employees Worked With
Dautae
May 03, 2025

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2025

As always the service is absolutely fantastic! Mark has always taken very good care of me. And I enjoy coming to this dealership. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Morrisheather514@gmail.com! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2025

Armani is an excellent sales person. She saw me looking at a Sportage a few days prior and I told I her I was not quite ready to buy and she still showed me the vehicle, some great featu More

by anton4648
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ARMANI & MICHAEL
May 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Anton4648, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 03, 2025

I already did a survey. On time, great service, excellent customer service. Thank you much More

by Blue Seoul
Recommend Dealer
Yes
May 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Blue Seoul, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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