Jim Ellis Ford Sandy Springs - Service Center

Mark Thompson was my service advisor. He was very nice, sharp, and professional. The service department performed well. sharp, and professional. The service department performed well. More

Great service & pleasant staff. Made me feel at ease & quickly got my car serviced. I will come back all the time quickly got my car serviced. I will come back all the time More

Did not service my vehicle properly. I was charged for services and I have a service plan. services and I have a service plan. More

your free offer car wash was a scam. They only washed the front of car. Left the back dirty which could not be seen when I drove off. front of car. Left the back dirty which could not be seen when I drove off. More

The old dealer did a terrible job on the brakes using after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was do after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was done with after market pads and did I know this ? The answer was no . Dishonest to say the least ! Ellis did the job the right way and I am very satisfied . The service contact gentlemen was excellent. Thank you More

Great service department with honest diagnosis and pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! More

I had a fast yet thorough oil change, complete with them vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. More

Bought my Escape Hybrid in for complete diagnostics due to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! More

Ariq was great to work with and made sure my GT350 was well taken care of. I would definitely recommend him to my other Shelby owners well taken care of. I would definitely recommend him to my other Shelby owners More